Reanna Rife
Logan,IA
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Bartender
Papa Joe's
09.2024 - 10.2025
- Trained new bartenders on proper techniques, safety protocols, and customer service standards.
- Resolved customer complaints promptly to maintain satisfaction and loyalty in a high-pressure environment.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared and served beverages according to standard recipes and customer preferences.
Bartender
The Boneyard Bar
02.2020 - 09.2023
- Maintained cleanliness and organization of bar area, ensuring compliance with safety standards.
- Processed customer transactions efficiently using POS system, handling cash and credit payments accurately.
- Trained new bartenders in service techniques and bar operations, fostering teamwork and efficiency.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Waitress
Billy G's 4th Avenue Bar and Grill
11.2016 - 06.2019
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Managed multiple tables simultaneously, demonstrating strong time management skills.
- Trained new staff on restaurant policies, procedures, and customer service standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Skills
Customer service
Education
High School Diploma -
Logan-Magnolia Senior High School
Logan, IA 09.2016 - 04.2020
Associates Degree - Sustainable Culinary Management
Metropolitan Community College
Omaha, NE 03.2024 - Current
Timeline
Bartender
Papa Joe's
09.2024 - 10.2025
Associates Degree - Sustainable Culinary Management
Metropolitan Community College
03.2024 - Current
Bartender
The Boneyard Bar
02.2020 - 09.2023
Waitress
Billy G's 4th Avenue Bar and Grill
11.2016 - 06.2019
High School Diploma -
Logan-Magnolia Senior High School
09.2016 - 04.2020