Nicholas Renkiewicz
Davisburg,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
32
32
years of professional experience
Work History
Operations Manager
Papa Joe's
07.2023 - 01.2024
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Cafe Manager
Nino Salvaggio
04.2023 - 07.2023
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
Manager
Breakaway Deli
07.2000 - 03.2023
- Cross-trained existing employees to maximize team agility and performance.
- Defined clear targets and objectives and communicated to other team members.
- Controlled costs to keep business operating within budget and increase profits.
- Adapted to pandemic practices, setting up Uber Eats and Grub Hub, maintaining 90% of revenue during 2020 and 2021.
- Perform facility walk-throughs to access cleanliness, generated regulations and safety standards checklist to keep in compliance to health state standards.
District Manager
Kelemen & Associates: Wendy's And Tim Horton's
07.1997 - 06.2000
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Implemented systems and procedures to increase sales.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Built relationships with customers and community to establish long-term business growth.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Marketing Training Manager /Restaurant General Manager
Pepsico Inc., Taco Bell
04.1992 - 07.1997
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Directed team training programs and development paths.
Education
Bachelor of Science - Management And Finance
Central Michigan University
Mount Pleasant, MISkills
- Timelines and Milestones
- Account and Territory Management
- Administration and Reporting
- Customer Relationship Management
- Sales and Marketing
- Employee Training
- Budgeting and Cost Control
- Verbal and Written Communication
- Time Management
Timeline
Operations Manager
Papa Joe's
07.2023 - 01.2024
Cafe Manager
Nino Salvaggio
04.2023 - 07.2023
Manager
Breakaway Deli
07.2000 - 03.2023
District Manager
Kelemen & Associates: Wendy's And Tim Horton's
07.1997 - 06.2000
Marketing Training Manager /Restaurant General Manager
Pepsico Inc., Taco Bell
04.1992 - 07.1997
Bachelor of Science - Management And Finance
Central Michigan University
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