Summary
Overview
Work History
Education
Skills
Involvement
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Bradley Packer

Cincinnati,OH

Summary

Dedicated and motivated professional with a specialization in Business Management and Finance. Proven ability to enhance revenue and customer satisfaction through exceptional service and effective leadership. Skilled in conflict resolution, strategic thinking, and team coordination. Seeking a position that utilizes my skills and experience to contribute to organizational success.

Overview

5
5
years of professional experience

Work History

Operations Manager

FedEx Ground
07.2020 - 06.2022
  • Managed daily operations, including hiring, terminations, coaching, training, and performance evaluation
  • Oversaw the safe and efficient sortation of packages, minimizing operational costs and maximizing quality
  • Analyzed operational performance, identified improvement opportunities, and executed action plans
  • Led employee meetings to communicate updates and daily goals
  • Administered employee relations strategies and safety programs
  • Resolved customer service issues and trained new employees on job duties and performance expectations.

Hubbard Bar and Grille
08.2017 - 08.2019
  • Developed new ideas in collaboration with managers to boost restaurant revenue and optimize the budget
  • Resolved customer complaints using effective conflict resolution skills, fostering long-term loyalty
  • Provided excellent customer service, ensuring maximum guest satisfaction
  • Assigned tasks and coordinated personnel to deliver considerate service.

Education

Business Management

Marian University

Finance

Columbus State Community College

Skills

  • Business Management
  • Finance
  • Customer Service
  • Conflict Resolution
  • Leadership
  • Strategic Thinking
  • Team Coordination
  • Time Management
  • Timelines and Milestones

Involvement

  • Investment Club, Columbus, Ohio

Co-Founder and Officer 

August 2019- August 2020

 Founded a finance-focused club to address investment management challenges and raise industry awareness. Supervised and guided 15 undergraduate students in their finance career paths. Presented information summaries on various finance topics. Created group goals, mission, and semester agenda. Managed the group portfolio to make informed investment decisions. 

  • Marian University Football Indianapolis, Indiana

Team Captain

 July 2016 - December 2017

Demonstrated strong time management skills while balancing a full course load and sports commitments. Elected as team captain for exemplary leadership and communication skills. Implemented effective game strategies and emphasized attention to detail and self-motivation. Achieved team goals through collaborative efforts. 

  • Westlake Elementary School V Indianapolis, Indiana

Volunteer 

August 2016 - August 2017

Coached football games for 1st-6th grade children. Educated children on proper game play and instilled the values of sportsmanship

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Bradley Packer