Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Reanna Taylor

Beaverton,OR

Summary

Experienced Customer Service Representative with excellent oral and written communication skills, active listening abilities, and analytical problem-solving capabilities. Takes a service-oriented approach to improve customer experiences by understanding their desires and offering personalized solutions to foster loyalty. Committed to ensuring customer satisfaction through exceptional service and unmatched support. Proficient in implementing customer service best practices and skilled at exploring multiple solutions to effectively meet customer needs.

Overview

9
years of professional experience

Work History

Nordstrom
Beaverton, OR

Makeup Artist
03.2024 - Current

Job overview

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Morphe
Beaverton, OR

3rd Key Holder
03.2021 - 06.2021

Job overview

  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
  • Coordinated staff scheduling to ensure adequate coverage during peak hours without exceeding labor budgets.
  • Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.

MAC Cosmetics
Beaverton, OR

Makeup Artist
10.2017 - 07.2019

Job overview

Aveda Institute
Portland, OR

Student
01.2016 - 05.2017

Job overview

  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.

Education

PCC

Associate of Science from X Ray Tech

University Overview

Aveda Institute Portland

Certificate from Cosmetology
04.2017

University Overview

Southridge High School

High School Diploma
05.2015

University Overview

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Problem Resolution
  • Computer Proficiency
  • Money handling abilities
  • Complaint Handling
  • Microsoft Excel
  • Payment Processing
  • Client Relations
  • Customer satisfaction measurement

Timeline

Makeup Artist
Nordstrom
03.2024 - Current
3rd Key Holder
Morphe
03.2021 - 06.2021
Makeup Artist
MAC Cosmetics
10.2017 - 07.2019
Student
Aveda Institute
01.2016 - 05.2017
PCC
Associate of Science from X Ray Tech
Aveda Institute Portland
Certificate from Cosmetology
Southridge High School
High School Diploma
Reanna Taylor