Reannea Owens
Denison,TX
Summary
Insurance professional with robust background in providing comprehensive insurance solutions. Known for collaborative approach and delivering consistent results in dynamic environments. Skilled in client relationship management and policy customization, valued for reliability and adaptability.
Overview
8
8
years of professional experience
Work History
Licensed Insurance Agent
American Income Life
04.2026 - Current
- Developed customized insurance solutions to meet client needs and enhance policyholder satisfaction.
- Analyzed market trends to identify opportunities for growth, contributing to strategic planning initiatives.
- Managed client relationships through proactive communication, enhancing retention rates and loyalty among policyholders.
- Calculated quotes and educated potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
RMA Support Lead
Zurn Water Solutions Elkay
Grand Prairie, TX
08.2021 - 10.2025
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed effective improvement plans in alignment with goals and specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Received over 50-100+ RMAs in a month while having to receive them in within the 10 day grace period of the date. That would weigh 5lbs-50lbs+.Which included repainting, disassembling and cleaning up product before putting it back into inventory.
Manifest Clerk
Tyson Foods
Pine Bluff, AR
11.2018 - 06.2021
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Processed required paperwork to expedite handling of shipped and received goods.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Handled day-to-day shipping and receiving overseeing more than 100+ packages per day.
Education
High School Diploma -
Liberal High School
Liberal, KS05.2010
Skills
- Goal oriented approach
- Professional networking
- Customer service
- Digital marketing
- Intellectual
Timeline
Licensed Insurance Agent
American Income Life
04.2026 - Current
RMA Support Lead
Zurn Water Solutions Elkay
08.2021 - 10.2025
Manifest Clerk
Tyson Foods
11.2018 - 06.2021
High School Diploma -
Liberal High School