Resat Ceyhan
Dana Point,CA
Summary
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
9
9
years of professional experience
Work History
F&B Server
The Ritz-Carlton Hotel Company
Laguna Niguel, California
09.2024 - Current
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Supervisor
Sakhalin Restaurant
Bodrum, Turkey
10.2023 - 09.2024
- Sakhalin has a cuisine with Asian-Mediterrian with raw bar, aquarium which has quite wide options. Serving those proteins and whole fishes at the table for example lobster, crabs, langoustine, carabineros, salt crusted sea-bass, turbot, halibut and more.
- Michelin Starred
Supervisor
Peninsula Hotel
Istanbul. , Turkey
01.2022 - 10.2023
- GALLADA Restaurant. Has unique concept inspired by the ancient Silk Road, blending Turkish-Asian cuisinese. Ensuring a personalized and memorable dining.
- Sales and Upselling through effective upselling techniques
- Integral role in GALLADA's Michelin Star Award within three months of opening. Learned Peninsula
- extraordinary hospitality reputation.
Head Waiter
Zuma Restaurant
Istanbul. , Turkey.
01.2019 - 12.2021
- I colloborate my culinary education. This allowed me to effectively use from school into professional service.
- ● Asking each guests for dietary requirements or allergies, taking order though that and tracking order, anoonunce each dish by allergic ingredients, taking care of 350 capacity stated restaurant.
- I enhanced guests through a selection of premium sake, showcasing the diversity of this traditional Japanese beverage, offering into different styles, flavours and pairings.
- My other responsibilities with counting, tracking storage, creating traning plans of steps of service and f&b for all staff.
- Last 9 months promoted as a Head Server.
- 🌟 Michelin Star Awarded.
Server
Le Meridien Hotel
Istanbul. , Turkey.
04.2017 - 12.2018
- 5 Star, on of the Luxurious Hotel in Marriot chain. I served in Asian Restaurant of the hotel, “ Sushi Manga”. I bartended for 6 months in L’Eclipse Bar.
Server
Four Seasons Hotels and Resorts
Istanbul., Turkey
01.2016 - 03.2017
- Restaurant Aqua. Sea Food Restaurant by the Istanbul Bosphorus.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
Bachelor of Arts - Hotel Management And Culinary Arts
University of Istanbul City
Istanbul 07-2024
High School Diploma -
Istanbul Tourism And Hotel Management High School
Istanbul 06-2016
WSET
Skills
- Operations management
- Guest Experience
- Complex Problem-solving
- Industrial hygiene
- Risk management
- Department organization
- Human resources management
- Decision-making
- Business development
- Training and mentoring
- Staff education
Timeline
F&B Server
The Ritz-Carlton Hotel Company
09.2024 - Current
Supervisor
Sakhalin Restaurant
10.2023 - 09.2024
Supervisor
Peninsula Hotel
01.2022 - 10.2023
Head Waiter
Zuma Restaurant
01.2019 - 12.2021
Server
Le Meridien Hotel
04.2017 - 12.2018
Server
Four Seasons Hotels and Resorts
01.2016 - 03.2017
Bachelor of Arts - Hotel Management And Culinary Arts
University of Istanbul City
High School Diploma -
Istanbul Tourism And Hotel Management High School
WSET