Summary
Overview
Work History
Education
Skills
Timeline
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Reatha Freeman

Columbus,OH

Summary

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Dedicated professional with many years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems, and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Overview

10
10
years of professional experience

Work History

Cashier Assistant

Lowes
Columbus, OH
05.2018 - Current
  • Greeted customers and provided assistance in locating items.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints regarding sales and service.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
  • Checked out customers quickly but accurately ensuring all items are scanned properly.

Line Dance Instructor

Steps 4 U
Columbia, OH
01.2015 - Current
  • Organized and monitored rehearsals to ensure the quality of performances.
  • Developed and implemented dance classes for students of all ages, levels and abilities.
  • Assessed dancer strengths and developed choreography to highlight talent.
  • Maintained attendance, fees and rehearsal schedules for classes.
  • Kept classrooms tidy and clean for group and one-on-one instruction.
  • Adapted teaching style for students of different ages and experience, ranging from beginner to advanced skill levels.

Home Health Aide

Premium Health Care
Columbus, OH
07.2017 - 07.2024
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Assisted in ambulation and exercise routines for clients.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Assisted clients with bathing, dressing and incontinence care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients stay happy and healthy by providing mental and emotional support.

Driver

Uber
Columbus, OH
03.2016 - 05.2018
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Logged deliveries, drop-off times and special conditions in company system.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Documented daily mileage, gas, and other data.
  • Picked up clients from specific locations to transport and drop off at destinations.

Education

High School Diploma -

Whetstone High School
Columbus, OH
06-1986

Skills

  • Accounts Receivable
  • Cash Handling
  • Reporting and metrics
  • Merchandise Restocking
  • Drawer balancing
  • Basic Math
  • Teamwork and Collaboration
  • Productivity Standards
  • Professional Appearance

Timeline

Cashier Assistant

Lowes
05.2018 - Current

Home Health Aide

Premium Health Care
07.2017 - 07.2024

Driver

Uber
03.2016 - 05.2018

Line Dance Instructor

Steps 4 U
01.2015 - Current

High School Diploma -

Whetstone High School

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Reatha Freeman