Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reatha Strickland

Iowa,LA

Summary

I am a motivated, disciplined, reliable, and driven individual/ mother. I am very eager to expand my knowledge and become a valuable asset to your team. My goal is to comfortably support my family, while having a fulfilling career where I can continue to help be the difference I want to see in our world. I have embarked on many different work experiences in my life, and corrections/law enforcement has become one of my root passions. If given the opportunity to join your work force, I will show you through dedication and hard working action on what I am capable of.

Overview

13
13
years of professional experience

Work History

Dispatcher

Iowa Police Department
12.2023 - 02.2024
  • Provided critical support during emergencies, coordinating resources and relaying vital information between agencies for efficient response efforts.
  • Contributed to department''s overall safety by consistently monitoring officer locations and providing timely assistance when needed.
  • Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
  • Supported public safety initiatives by gathering relevant data from callers for accurate dispatching of appropriate resources.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.

Administrative Assistant/Customer Service Lead Trainer

Patel McDonalds
01.2021 - 11.2023
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Developed strategies to streamline and improve office procedures.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

Child Care Provider

Kid Krewe Child Care
01.2016 - 07.2020
  • Managed daily routines including meals, naptime, and outdoor play sessions to maintain consistency for the children.
  • Encouraged children's emotional and social development.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Strengthened parent-child relationships by offering guidance on effective parenting strategies based on observations and experience.
  • Supported child development through implementing various educational programs tailored to individual needs.
  • Assisted children with homework and school projects, reinforcing learning concepts introduced in the classroom.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.

68W Combat Medic

US Army
10.2010 - 09.2015
  • Increased soldier morale by addressing mental health concerns promptly, connecting them to appropriate resources and support networks.
  • Responded to emergency calls to provide immediate and life-saving medical care.
  • Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
  • Reduced recovery time for injured soldiers through effective triage and emergency medical treatment.
  • Used defibrillators and oxygen tanks during patient care and transport, increasing chances of survival.
  • Safeguarded fellow soldiers'' health through administering immunizations and monitoring their ongoing health status during deployments.
  • Provided CPR and used automated external defibrillators (AEDs) to revive patients in cardiac arrest.
  • Demonstrated knowledge of pharmacological agents and safely administered medications in stressful field settings.
  • Recognized and treated medical conditions with proven techniques, equipment, and knowledge of medical and military protocols.
  • Implemented preventative medicine measures within the unit, reducing instances of disease and non-combat related injuries.
  • Maintained medical supplies inventory, ensuring timely resupply and availability during critical operations.

Education

High School Diploma -

Louisiana Youth Challenge Program
Minden, LA
2010

Associate of Arts - Psychology

Temple College
Temple, TX

EMT -

Academy of Military Health Sciences
San Antonio, TX
2011

Skills

  • Stress Tolerance
  • Customer Service
  • Dispatch Coordination
  • Omnixx force proficient
  • CAD proficient
  • First Aid
  • Dependable and Responsible
  • Decision-Making
  • Organization and Time Management
  • Issue Resolution
  • MS/Outlook Office proficient
  • Staff Motivation
  • Computer Skills
  • Social Perceptiveness
  • Friendly, Positive Attitude
  • Multitasking
  • Written Communication
  • Crisis intervention strategies
  • Effective Communication
  • Assertiveness
  • Patience and Perseverance
  • Conflict Resolution
  • Analytical Thinking
  • Teamwork and Collaboration

Timeline

Dispatcher

Iowa Police Department
12.2023 - 02.2024

Administrative Assistant/Customer Service Lead Trainer

Patel McDonalds
01.2021 - 11.2023

Child Care Provider

Kid Krewe Child Care
01.2016 - 07.2020

68W Combat Medic

US Army
10.2010 - 09.2015

High School Diploma -

Louisiana Youth Challenge Program

Associate of Arts - Psychology

Temple College

EMT -

Academy of Military Health Sciences
Reatha Strickland