Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Jasmine (AJ) Cochran

General Labor
Denver,CO

Summary

Dynamic and adaptable professional with exceptional customer service skills honed at Starbucks at Safeway. Proven ability to manage time effectively while delivering high-quality beverages and fostering a positive team environment. Recognized for problem-solving and attention to detail, consistently enhancing customer satisfaction and loyalty.

Overview

1
1

Certification

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Dasher

DoorDash
10.2022 - 01.2025
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.

Paraprofessional

Pikes Peak Boces
01.2022 - 03.2023
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.

Customer Service Representative

Sportsman's Warehouse
10.2021 - 04.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Crew Member

Arby's
08.2020 - 01.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Internet Sales Consultant

Goodwill
10.2018 - 05.2019
  • Delivered engaging product demonstrations via online platforms, effectively showcasing features and benefits while addressing client concerns.
  • Implemented live chat functionality on the website, providing real-time support to customers during their browsing experience which resulted in an increase in conversions into sales inquiries.
  • Mentored new team members on best practices for internet sales, contributing to overall team success and fostering a collaborative work environment.
  • Utilized social media channels effectively to engage with potential customers, promoting brand awareness while also answering product-related questions.

Landscape Worker

CEO
03.2018 - 10.2018
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.

Education

GED -

William J. Palmer High School
Colorado Springs, CO
05.2018 - 05.2018

No Degree - Business Management

Pikes Peak Community College
Colorado Springs, CO
08.2019 - 02.2021

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Reliability and punctuality
  • Hardworking and responsible
  • Excellent communication

Certification

  • Drivers License - [Oct 2024-March 2029]

Timeline

Dasher

DoorDash
10.2022 - 01.2025

Paraprofessional

Pikes Peak Boces
01.2022 - 03.2023

Customer Service Representative

Sportsman's Warehouse
10.2021 - 04.2022

Crew Member

Arby's
08.2020 - 01.2022

No Degree - Business Management

Pikes Peak Community College
08.2019 - 02.2021

Internet Sales Consultant

Goodwill
10.2018 - 05.2019

GED -

William J. Palmer High School
05.2018 - 05.2018

Landscape Worker

CEO
03.2018 - 10.2018

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Jasmine (AJ) CochranGeneral Labor