Summary
Overview
Work History
Education
Skills
Timeline
Certification
Accomplishments
Work Availability
Affiliations
Work Preference
Quote
Software
Languages
Interests
Hi, I’m

Reba Brown

Hattiesburg,MS
Reba Brown

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

8
years of professional experience

Work History

Maximus
Hattiesburg, MS

Customer Service Representative
08.2023 - Current

Job overview

  • Assist customers with enrollment into a health plan of their choice.
  • Provide information about health/ dental care plans (costs, contact information, plan start.
  • Utilize several different tools and online resources to direct the customer to his or her appropriate entity.
  • Uphold quality control policies and procedures to increase customer satisfaction.

Channel Control Merchants
Hattiesburg, MS

Warehouse Processor
04.2023 - 08.2023

Job overview

  • Organized deliveries by sorting and stocking receivables
  • Identified order discrepancies and damaged items and notified supervisor.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.

Wayne-Sanderson Farms
Collins, MS

Production Worker
11.2021 - 04.2023

Job overview

  • Learned and followed USDA standards in handling raw meat and worked effectively with USDA inspectors.
  • Cut and deboned carcasses in marketable pieces such as wings, drumsticks and breasts.
  • Constructed and filled shipping boxes with finished products.

Education

North Forrest High School
Hattiesburg, MS

05.2011

University Overview

Skills

  • Customer Service
  • Sales
  • Manufacturing
  • Customer Relations
  • Data Collection
  • Data Entry

Timeline

Customer Service Representative
Maximus
08.2023 - Current
Warehouse Processor
Channel Control Merchants
04.2023 - 08.2023
Production Worker
Wayne-Sanderson Farms
11.2021 - 04.2023
North Forrest High School

Certification

N/A

Accomplishments

Accomplishments

N/A

Availability
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tuesday
wednesday
thursday
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saturday
sunday
morning
afternoon
evening
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Affiliations

Affiliations

N/A

Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Software

N/A

Languages

English
Native language

Interests

N/A

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Reba Brown