Reba Shirley

Supervised daily food service operations for inmates in a correctional facility.

Created and maintained inmate work schedules to ensure full coverage for meal preparation, serving, and sanitation.

Coordinated with medical staff to keep inmate dietary information accurate and up to date for medical and religious diets.

Performed administrative duties, including maintaining logs, updating records, tracking inventory, and completing daily production and temperature reports.

Trained and supervised inmate kitchen workers in food safety, hygiene, and Aramark service standards.

Ensured compliance with all health, safety, and correctional facility regulations while managing supplies to reduce waste and control costs.

Developed strong leadership, organization, and communication skills in a high-volume, structured environment.

• Mail delivery on a dedicated route where I developed strong relationships with customers through consistent communication and exceptional service quality. Assisted in training new employees on proper procedures for sorting, loading and delivering mail. Handled sensitive material confidentially protecting customer service and USPS guidelines for secure mailing practices. Maintained records on customers with mail forwarding and change of address requests.

• Assisted with cleaning, cooking, banking, shopping and medical appointments. Distributed medication and provider companionship and I was an advocate for the assistance of IHSS services. Collaborated with family members and healthcare professionals to develop comprehensive care strategies for optimal client support.

• Prepared patients and fielded questions for physicians’ examination. Optimized appointment scheduling processes to minimize conflicts and maximize physicians’ availability for patients. Coordinated patient referrals to specialists or other healthcare providers needed for comprehensive care management plans. Updated patient information to EMR systems. Updated medical records. Created electronic charts. Managed employee schedules and pay. Educated patients on nutrition for Diabetes and Obstetrics. Assisted in minor surgeries.