Summary
Work History
Education
Skills
Timeline
Generic

Rebbiie Thomas

Cleveland,OH

Summary

Dynamic manager with a proven track record at McDonald’s, excelling in team leadership and customer service. Enhanced operational efficiency and employee engagement through effective conflict resolution and cross-training initiatives. Skilled in time management and decision-making, consistently achieving high-quality service delivery and maximizing team performance.

Work History

Manager

McDonald’s
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Assembly Line Leader

DARKO
  • Conducted root cause analysis on defects, implementing corrective actions to prevent reoccurrence within the production process.
  • Implemented safety procedures, significantly reducing workplace accidents and injuries.
  • Coordinated with quality assurance personnel to establish strict standards for final product inspections, ensuring customer satisfaction.
  • Enhanced assembly line efficiency by implementing lean manufacturing principles and streamlining processes.

Spot Welder

WLS Stamping

Spot Welder

Peerless Metal Products
  • Increased productivity by troubleshooting and resolving welding issues in a timely manner.
  • Performed routine maintenance on spot welding machines, prolonging their lifespan and reducing downtime.
  • Conducted regular inspections of finished welds to ensure compliance with industry standards.
  • Trained new employees on spot welding techniques, reducing learning curve and increasing overall team performance.

Manager

McDonald’s
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Education

GED -

Max Hayes Ext High
Cleveland, OH
06.1997

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

McDonald’s

Assembly Line Leader

DARKO

Spot Welder

WLS Stamping

Spot Welder

Peerless Metal Products

Manager

McDonald’s

GED -

Max Hayes Ext High

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