REBECA ALVAREZ
Summary
Organized and highly-motivated individual with 7+ years of experience in customer service. Desired to learn and acquire new skills. A dependable professional with a strong work ethic devoted to providing a positive experience.
Overview
7
7
years of professional experience
Work History
Clerk & Recorder Technician
Eagle County
06.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, to ensure tasks are done within a timely maner
- Improved customer satisfaction by answering questions or concerns as well as providing accurate information.
- Maintained a professional atmosphere within the office setting through effective communication skills.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
Customer Service Associate
Surething Burger
09.2021 - 06.2024
- Greeted and processed customer orders accurately and efficiently.
- Suggested product solutions based on the customer's individual needs.
- Developed relationships with local customers through regular contact and follow-up communication.
- Keep open communication with customers and staff to enhance the quality of our service and product.
Server Captain
Breakfast In America
07.2018 - 09.2021
- Managed cash drawer during shift operations including counting down at beginning and end of shifts.
- Trained new employees to perform duties.
- Managed dining areas for cleanliness and proper set-up of tables and chairs.
Skills
- Detail oriented
- Accuracy
- Team Collaboration
- Clerical Support
- Cash management
- Professional and mature
- Confidentiality & Discretion
- Flexible and adaptable
- Dependable and responsible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Clerk & Recorder Technician
Eagle County
06.2024 - Current
Customer Service Associate
Surething Burger
09.2021 - 06.2024
Server Captain
Breakfast In America
07.2018 - 09.2021
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