REBECA CRUZ
Homestead,FL
Overview
16
16
years of professional experience
Work History
Food Service Worker-Dietary
Baptist Hospital
Kendall, FL
12.2022 - Current
- Preparing and delivering meals to patients
- Complete PODs production in a timely manner
- Work with co-workers as expos, platters and runners
Inventory Specialist
Winn Dixie
Homestead
09.2017 - 08.2022
- Took inventory and examined merchandise to identify items to be reordered and replenished
- Used handheld computer to load items into LBI(Location Based Inventory)
- Update presentation stock, facings and inventory on hand on all center store items in the whole store
- Stocked shelves, racks and cases with new or transferred merchandise
- Provided assistance and direction to all center store associates
- Compare items shipped vs ordered and request credits of shortage on timely manner
- Keep open communication as well as training department managers on all things related to inventory management.
Service Area Manager
Winn Dixie
Homestead, FL
09.2015 - 08.2017
- Resolved customer complaints regarding sales and service all while
providing great customer service - Interviewed and hired staff, and oversaw staff training.
- Handling store openings and closings
- Served as a bridge of communication between any conflict that
arose between associates - Making sure all associates received proper training and adhere to
company dress code as well as Business Ethics and conducts
Center Store Area Manager
Winn Dixie
Homestead, FL
01.2013 - 08.2015
- Used handheld to make departments orders, grocery, dairy, frozen
and GMD. - Made weekly department planning for store endcaps and displays to
maximize store sales. - Oversaw personnel to maintain adequate staffing and minimize
overtime. - Addressed and resolved customer inquiries to foster superior
standards of service. - Led and directed team members on effective methods, operations
and procedures - Maintained a well organized backroom and staging area for
deliveries.
General Merchandise Manager
Winn Dixie
Homestead
01.2010 - 01.2013
- Used handheld to make departments orders, grocery, dairy, frozen and GMD
- Made weekly department planning for store endcaps and displays to maximize store sales
- Oversaw personnel to maintain adequate staffing and minimize overtime
- Addressed and resolved customer inquiries to foster superior standards of service.
Cashier And GMD Associate
Winn Dixie
Homestead, FL
09.2007 - 01.2010
- Provided efficient and courteous service to customers.
- Greeted and informed customers of products on sales.
- Enforced store safety and cleanliness standards, reducing hazards.
- Maintained cash accuracy by working with supervisor to correct
deficiencies - Leveraged POS system to perform purchase transactions for team
members and customers. - Attended training to refresh on current procedures and learn
process improvements. - Processed cash, check and credit cards for customer purchases
- Counted cash drawers at beginning of shifts to verify correct
amounts. - Monitored self-checkout stations to assist customers and ensure
registers working appropriately. - Helped customers locate merchandise
Education
Associate In Arts (A.A.) In Teaching Secondary-English/Foreign Language -
Miami Dade College
12.2008
Skills
- Teamwork and Collaboration
- Native Error Adjustments
- Invoice and Manifest Review
- Discrepancy Investigations
- Time Management
- Inventory Monitoring and Management
- Stocking and Organization
- Shipment Inspection
- Inventory Control
Timeline
Food Service Worker-Dietary
Baptist Hospital
12.2022 - Current
Inventory Specialist
Winn Dixie
09.2017 - 08.2022
Service Area Manager
Winn Dixie
09.2015 - 08.2017
Center Store Area Manager
Winn Dixie
01.2013 - 08.2015
General Merchandise Manager
Winn Dixie
01.2010 - 01.2013
Cashier And GMD Associate
Winn Dixie
09.2007 - 01.2010
Associate In Arts (A.A.) In Teaching Secondary-English/Foreign Language -
Miami Dade College