Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Current Green Card and Social Security work permitted, issued June 2026.
Overview
2
2
Languages
2026
2026
years of professional experience
Work History
Private Elderly Caregiver
Self Employed
North Myrtle Beach, South Carolina
05.2024 - 12.2025
Managed medication schedules and ensured timely administration.
Provided personal care for elderly clients, including bathing, toileting and dressing.
Maintained a clean and safe environment in the home setting.
Prepared meals and snacks according to dietary requirements.
Administered medications according to doctor's orders.
Responded quickly in emergency situations.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Monitored clients' activity levels and helped prevent sedentary behavior.
• Customer Service. • Sale of Insurance.
SNISA
Managua, Nicaragua
2021 - 2024
Facilitated high customer satisfaction through prompt problem resolution and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Identified customer needs swiftly and efficiently.
Executed daily duties with precision, ensuring seamless service delivery.
Organized and prioritized tasks to achieve service goals consistently.
Maintained updated knowledge through continuing education and advanced training.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized software and tools to enhance workflow and improve overall performance.
Administrative and Sales Vice Manager
ALVAMAR S.A
Managua, Nicaragua
2007 - 2024
Sales of Life Insurance and International Medical Expenses in the Countries Mexico, Honduras, Panama, Nicaragua, El Salvador.
Managed the collection and comparison of insurance company quotes for clients.
Training of staff for updates of products and quotes of the Insurance Companies with which we work (BMI, BUPA, REDBRIDGE, BEST DOCTORS, AMERICAN FIDELITY, ALLIANZ, HISCOX)
Supervised administrative personnel to ensure efficient operations and team cohesion.
Conducted training sessions for employees on new technologies, enhancing their skills and knowledge.
Supported policyholders by addressing inquiries and resolving concerns promptly.
Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Bachelor of Science - Public Accounting
Nicaraguan University of Science And Technology
Managua, Nicaragua
03-2010
Skills
Customer confidentiality
Skillful communication
Results-oriented focus
Proactive
Organized
Punctual
Adaptable to change
Enthusiastic and team oriented
Initiative and decision-making
Positive
Honest
Responsible
Program Management Northstar Digital Literacy (Word, Excell, Power Point, Social Media, Window 10, Window 11, Email)