Summary
Proven leader in sales growth and team development, I excelled at AT&T Mobility by driving sales through effective coaching and cross-selling techniques. Leveraging problem-solving skills and a knack for building relationships, I consistently surpassed sales targets and enhanced customer satisfaction, marking a track record of success and strategic expansion initiatives.
Overview
7
7
years of professional experience
Work History
Sales Executive
AT&T
01.2024 - 04.2024
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
Retail Store Manager
AT&T Mobility
01.2022 - 01.2024
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
Retail Sales Consultant
AT&T Mobility
10.2017 - 01.2022
- Resolved customer complaints promptly, maintaining a positive brand image.
- Trained new employees on store policies, procedures, and best practices for superior customer service.
- Increased sales and customer satisfaction through personalized servicing.
Education
No Degree - General Studies
High School Diploma -
05.2015
Skills
- Cross-selling techniques
- Goals and performance
- Sales Presentations
- Problem-Solving
- Sales Growth
- Coaching and Mentoring
- Rapport and relationship building
Timeline
Sales Executive - AT&T
01.2024 - 04.2024
Retail Store Manager - AT&T Mobility
01.2022 - 01.2024
Retail Sales Consultant - AT&T Mobility
10.2017 - 01.2022
Elgin Community College - No Degree, General Studies
South Elgin High School - High School Diploma,
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