Rebeca Ruiz
Lemon Grove,CA
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
Overview
15
15
years of professional experience
Work History
Key Holder
Bath And Body Works
11.2017 - Current
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
- Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
Visual Supervisor
Kohl's Department Stores, Inc
05.2014 - 02.2021
- Enhanced visual displays by incorporating creative design elements and innovative merchandising techniques.
- Implemented successful promotional campaigns that showcased featured products, driving additional revenue for the store.
- Managed inventory of visual supplies and props, maintaining an organized workspace for efficient workflow and reduced costs.
- Conducted regular walk-throughs of the sales floor to monitor consistency of visual standards and make necessary adjustments as needed.
Women's Department Supervisor
Kohl's Department Stores, Inc
12.2011 - 04.2014
- Enhanced department efficiency by streamlining processes and implementing new strategies.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Provided ongoing training opportunities to keep staff up-to-date on best practices in their respective roles, resulting in improved overall performance ratings across the board.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
Area Sales Supervisor (Men's Department)
Kohl's Department Stores, Inc
08.2009 - 11.2011
- Increased sales revenue by implementing effective strategies and building strong client relationships.
- Mentored and coached a team of sales representatives to improve their selling skills and achieve individual targets.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Implemented efficient processes for order processing, fulfillment, and delivery, streamlining daily operations within the department.
Education
Associate of Arts - Liberal Arts And General Studies
Merced College
Merced, CA10.2002
Skills
- Staff Oversight
- Customer Service Management
- Loss Prevention
- Safety enforcement
- Sales proficiency
- Training and mentoring
- Cash Handling Accuracy
- Inventory Monitoring
- Team training and development
- Sales Coaching
- Daily Reporting
- Sales Leadership
Languages
Spanish
Native or Bilingual
Timeline
Key Holder
Bath And Body Works
11.2017 - Current
Visual Supervisor
Kohl's Department Stores, Inc
05.2014 - 02.2021
Women's Department Supervisor
Kohl's Department Stores, Inc
12.2011 - 04.2014
Area Sales Supervisor (Men's Department)
Kohl's Department Stores, Inc
08.2009 - 11.2011
Associate of Arts - Liberal Arts And General Studies
Merced College
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