Rebeca Santiago
San Tan Valley,AZ
Summary
Proven Administrative Assistant with a track record of enhancing office operations and customer service at the University of Southern California. Excelled in data entry and interpersonal communication, significantly improving client relations and internal processes. Skilled in Microsoft Office and adept at managing sensitive information, demonstrating a strong blend of technical and soft skills.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
University of Southern California
- Effectively operated a multi-line phone system by answering calls promptly, effectively routing them as necessary, delivering messages to staff members accurately while providing a professional reception to visitors.
- Maintained confidentiality of sensitive information through the implementation of secure filing systems and adherence to strict privacy policies.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained accurate record-keeping by diligently entering data and managing databases.
- Managed and monitored office supply inventory, ensuring timely replenishment.
Volunteer
Joint Base Elmendorf-Richardson
01.2013 - 06.2015
- Effectively communicated information to others using strong interpersonal skills.
- Contributed to the enhancement of community connections through involvement in various interfaith dialogues and events.
- Achieved enhanced stock levels at the community's food bank through effective coordination of various food drives.
- Assisted in coordinating and managing special events and programs.
- Organized and kept facilities clean, neat, and fully functional to support program operations.
- Effectively communicated information to others using strong interpersonal skills.
Education
High School Diploma -
Manual Arts Senior High School
Los Angeles, CASkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Scheduling and calendar management
- Records Management
- Event Coordination
Affiliations
- Military Spouse
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Joint Base Elmendorf-Richardson
01.2013 - 06.2015
Administrative Assistant
University of Southern California
High School Diploma -
Manual Arts Senior High School
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