Rebeca Spear
Multi-unit Store Manager
Charleston,SC
Summary
Dynamic retail professional with over 9 years of experience in managing store operations and team development. Skilled in performance evaluations and inventory management, committed to driving sales growth and ensuring operational compliance in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Starbucks Manager
Starbucks
Charleston, SC
08.2021 - Current
- Directed daily operations to enhance store performance and customer satisfaction.
- Trained and mentored baristas on beverage preparation and service excellence.
- Managed inventory by ordering supplies, ensuring consistent product availability for customers.
- Implemented company policies to uphold brand integrity and safety standards.
- Conducted performance evaluations to support team development and improve service quality.
- Coordinated staff schedules to optimize labor costs while meeting peak service demands.
- Resolved customer complaints and ensured prompt service delivery to enhance overall customer experience.
- Maintained cleanliness, organization, and sanitation of food and beverage products to uphold quality standards.
District Manager
Starbucks
Charleston, South Carolina
11.2025 - 05.2026
- Oversaw daily operations across multiple locations to ensure compliance with standards.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Identified opportunities for process improvement across multiple locations within the district.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Worked with direct reports to develop and implement action plans, improving operating results.
Store Manager
Starbucks
Portland, Oregon
08.2018 - 08.2022
- Managed daily store operations and ensured compliance with company standards.
- Oversaw inventory management and conducted regular stock audits.
- Trained and mentored staff in customer service and product knowledge.
- Developed staff schedules and coordinated shift changes effectively.
- Resolved customer complaints and provided solutions promptly.
- Conducted performance evaluations and provided feedback to team members.
- Maintained cleanliness and organization of the store environment.
- Prepared monthly reports on sales figures, expenses, profits.
Personal Trainer
Edge Fitness Clubs
Stratford, Connecticut
01.2017 - 07.2019
- Conducted one-on-one training sessions to enhance client fitness levels.
- Developed personalized fitness programs for diverse client needs.
- Educated clients on proper exercise techniques and safety protocols to enhance performance and prevent injury.
- Monitored client progress and adjusted programs to maximize effectiveness and meet individual goals.
- Motivated clients to achieve fitness goals through tailored positive reinforcement strategies.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Coordinated client appointment schedules to ensure efficient time management. with clients and communicated effectively with them via phone or email.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
Skills
- Inventory management
- Sales analysis
- Sales forecasting
- Operational compliance
- Strategic planning
- Staff training
- Performance evaluations
- Team development
- Food safety practices
- Effective communication
- Conflict resolution
- Time management
Timeline
District Manager
Starbucks
11.2025 - 05.2026
Starbucks Manager
Starbucks
08.2021 - Current
Store Manager
Starbucks
08.2018 - 08.2022
Personal Trainer
Edge Fitness Clubs
01.2017 - 07.2019