Open To Work
Sakia Redditt
Matteson
Summary
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
10
10
years of professional experience
Work History
Starbucks Manager
Albertsons
Bensenville
06.2025 - Current
- Managed daily coffee operations, ensuring quality and consistency in all products.
- Supervised staff, training in customer service and coffee preparation to enhance service quality.
- Organized team schedules to ensure optimal coverage during peak hours, enhancing service efficiency.
- Developed promotional strategies that increased customer engagement and boosted sales volume.
- Conducted regular inventory checks to maintain stock levels and minimize waste.
Office Administrator
Levy Catering
Chicago
06.2022 - 06.2025
- Directed 380 weekly calls to appropriate personnel, maintaining average hold time of 3 rings.
- Provided organizational support to 5 departments, filtering general information, requests, and queries.
- Created a weekly overtime report by shift and department to be distributed every Monday morning, increasing scheduling efficiency by 30%.
- Negotiated vendor contracts for office supplies, securing annual savings of $4,300.
- Created a new hire handbook currently used during the onboarding process decreasing the process from 90 min to 15 min.
- Navy Pier
Stewarding Coordinator
Savor Chicago
Chicago
03.2019 - 06.2022
- Supervised daily operations of stewarding department, ensuring effective support for banquet, restaurant, and utility teams.
- Assigned tasks based on skill levels to optimize team performance and enhance service delivery.
- Trained new stewarding employees on additional job positions to always maintain coverage of roles.
- Developed training programs to improve employee knowledge of best practices, contributing to higher customer satisfaction.
Housing Specialist
CVR Associates
Chicago
10.2017 - 08.2018
- Developed and executed property inspection procedures, ensuring compliance with housing codes.
- Verified assets and income for applicants.
- Investigated key breaches of tenancy contracts.
- Collected and analyzed tenant communication and applicant data to enhance service delivery.
- Researched community resources and provided referrals to address residents' needs.
Fulfilment Associate
Amazon
Joliet
10.2016 - 10.2017
- Trained new staff on safety protocols and procedures to ensure compliance and workplace safety.
- Identified and resolved defective, incorrect, or missing merchandise to maintain inventory accuracy.
- Operated forklifts and pallet jacks to facilitate efficient movement of products within the warehouse.
- Loaded and unloaded packages from loading docks to trucks.
- Palletized merchandise for easy movement to sales floor locations.
Education
Some College (No Degree) - Radio Broadcasting, Business Management
Columbia College
Chicago, ILSkills
- Customer Engagement
- Customer Interaction
- Inventory Management
- Stock Control
- Supplier Management
- Operational Coordination
- Resource Allocation
- Scheduling efficiency
- Team Leadership
- Team Scheduling
- Meeting Scheduling
- Data Entry
- Reporting & Documentation
- Records Management
- Spreadsheet Analysis
- Salesforce (Intermediate)
- QuickBooks (Intermediate)
- MS Office Suite (Advanced)
- Google Workspace (Advanced)
- Slack (Intermediate)
- Zoom (Intermediate)
- Workflow Efficiency
- Problem solving
- Interpersonal Communication
- Written Correspondence
- Scheduling efficiency
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridOn-SiteRemoteSalary Range
$22/hr - $1000/hrTimeline
Starbucks Manager
Albertsons
06.2025 - Current
Office Administrator
Levy Catering
06.2022 - 06.2025
Stewarding Coordinator
Savor Chicago
03.2019 - 06.2022
Housing Specialist
CVR Associates
10.2017 - 08.2018
Fulfilment Associate
Amazon
10.2016 - 10.2017
Some College (No Degree) - Radio Broadcasting, Business Management
Columbia College