Kimberly Esser
Waukesha
Summary
Results-driven Food Service Manager experienced in deli operations and customer service. Enhanced team productivity and customer satisfaction through effective inventory management, staff training, and adherence to food safety regulations. Committed to delivering high standards and achieving organizational goals through proactive leadership and problem-solving.
Overview
28
28
years of professional experience
Work History
Deli manager, Starbucks manager
Kroger
Oconomowoc, WI
08.2022 - Current
Production Worker
Goodwill Industries
Waukesha, WI
11.2019 - 08.2022
Deli Manager
Sentry
Hales Corners, WI
01.2007 - 01.2009
- Managed deli operations, ensuring high standards of product quality and customer service.
- Coordinated product ordering, billing, inventory management, staff scheduling, display setup, and compliance with sanitation and food handling regulations.
- Unfortunately they closed.
Deli Manager
PICK N SAVE
Sussex, WI
01.2005 - 01.2007
- Managed staff, ordered supplies, created displays, scheduled shifts, handled inventory, ensured proper food handling and sanitation, prepared food, and rotated products.
- I've worked at several locations: Worked at multiple locations: Loomis, Capital, and Calhoun, Sussex, Completed assignments in Waukesha
- Opened and managed new FRESH STORES: STATE STREET WAUWATOSA coffee bar, deli, cheese, and olive bar.
- Oversaw deli department, cheese department, hot food, and sandwich preparation in Moreland and Greenfield.
Deli Manager Floral manager
Jewel Osco
West Allis, WI
01.1999 - 01.2005
- Managed deli operations, overseeing food prep, billing, staff schedules, product ordering, displays, and ensuring proper sanitation and food handling.
- Worked at multiple locations, including East Capitol, Humboldt, North, Bayview, Waukesha, Franklin, Glendale, and New Berlin.
- Assisted in opening Germantown location, contributing to initial setup and operational readiness.
Education
High school diploma -
Waukesha County Technical College
Waukesha, WI06.1990
Skills
- Food Production
- Food Service Operations
- Meal Preparation
- Food safety compliance
- Quality Control
- Quality Inspection
- Inventory management
- Product Presentation
- Customer Engagement
- Vendor Management
- Merchandising
- Merchandising strategies
- Cost controls
- Packaging
- Forklift
- Customer Engagement Management
- Materials Handling
- Warehouse Experience
- Forklift
- Customer support
- Operational Coordination
- Shift Management
- Task delegation
- Scheduling coordination
- Team direction
- Team collaboration
- Customer service
- Budget Management
- Product Presentation strategies
- Team collaboration
Accomplishments
- Supervised team of 20 staff members.
Timeline
Deli manager, Starbucks manager
Kroger
08.2022 - Current
Production Worker
Goodwill Industries
11.2019 - 08.2022
Deli Manager
Sentry
01.2007 - 01.2009
Deli Manager
PICK N SAVE
01.2005 - 01.2007
Deli Manager Floral manager
Jewel Osco
01.1999 - 01.2005
High school diploma -
Waukesha County Technical College