Collier Trcic
Clarkdale,AZ
Summary
Customer service representative with extensive industry experience, recognized for establishing strong client relationships and fostering team collaboration. Proven ability to enhance customer satisfaction and drive company success through a positive and proactive approach. Core competencies include effective communication, relationship building, and business growth strategies. Aiming to leverage expertise to contribute to organizational goals in a dynamic environment.
Overview
6
6
years of professional experience
Work History
Starbucks Manager
Safeway
Cottonwood, Arizona
01.2024 - Current
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Assigned work and monitored performance of project personnel.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with regulatory requirements and industry standards.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Analyzed business performance data and forecasted business results for upper management.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Implemented quality control measures to uphold company standards.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
Concept Artist
KNB EFX Group Inc.
Los Angeles, Arizona
08.2024 - 10.2024
- Modified existing artwork according to feedback from creative directors or clients.
- Analyzed customer feedback on current products to determine areas needing improvement in future releases.
- Utilized reference material such as photographs or videos when creating concept art pieces.
- Developed color palettes and textures to ensure consistency between the concept art and final product.
- Created detailed concept art for characters, environments and props to be used in game development.
Cake Designer
Safeway
Cottonwood, Arizona
03.2019 - 12.2023
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Maintained temperature, sweep and sanitation logs to document proper conditions.
- Organized and maintained cake decorating supplies such as piping bags, nozzles, cutters and molds.
- Created custom wedding cakes for clients according to their specifications.
- Prepared and decorated cakes with buttercream, fondant, royal icing, marzipan, gumpaste and other edible decorations.
- Completed orders within specified deadlines while ensuring customer satisfaction was achieved.
Education
Advanced Concept Art And Illustration - Art And Design
CG Spectrum
Online10-2022
Associate of Arts - Art Intermedia
Arizona State University
Tempe, AZ04-2020
High School Diploma -
Sedona Red Rock High School
Sedona, AZ04-2018
Skills
- Marketing
- Clear communication
- Time management
- Risk management
- Data analysis
- Stakeholder management
- Business development
- Customer service
- Shift scheduling
- Inventory management
- Staff training and development
Affiliations
One of my main hobbies is going on adventures on my motorcycle and Art. I also enjoy activities with friends, movies, music, and video games!
Timeline
Concept Artist
KNB EFX Group Inc.
08.2024 - 10.2024
Starbucks Manager
Safeway
01.2024 - Current
Cake Designer
Safeway
03.2019 - 12.2023
Advanced Concept Art And Illustration - Art And Design
CG Spectrum
Associate of Arts - Art Intermedia
Arizona State University
High School Diploma -
Sedona Red Rock High School
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