Rebecah Taylor
Godley
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Home Health Care Aide
COMMUNITY LIVING CONCEPTS
Keene
02.2023 - Current
- Administered medication to ensure adherence to treatment plans and promote client health.
- Provided personal assistance and support with daily living needs, improving clients' quality of life.
- Assisted clients with personal hygiene tasks, ensuring cleanliness and comfort.
- Supported clients with mobility challenges by providing physical assistance and guidance.
- Transported clients to and from appointments, enhancing access to essential healthcare services.
- Demonstrated positive behaviors to clients in group settings to promote skill development.
Cruise Specialist
Norwegian Cruise Line
Miami
06.2021 - 02.2023
- Upheld high standards of customer service by promptly addressing inquiries and resolving client issues.
- Responded immediately to clients' questions, issues, and complaints.
- Asked open-ended questions to best understand client needs and determine best travel offerings.
- Promoted product branding initiatives by strategically displaying travel brochures and promotional literature to enhance visibility.
Spa Associate
Hand and Stone Massage and Facial Spa
Burleson
03.2020 - 08.2021
- Collaborated with management to enhance spa experiences through feedback and service adjustments
- Provided beverages and requested items to guests promptly, ensuring high standards of service
- Managed guest booking schedules and coordinated service flows to ensure timely starts
- Refilled infused water stations daily to ensure guest hydration options were readily available, herbal teas, and mints for guest
- Coordinated with laundry to manage daily locker inventory of tools, washcloths, and robes
Beauty Advisor
Sally Beauty
Cleburne
10.2018 - 02.2020
- Engaged customers proactively to drive sales and enhance shopping experience
- Maintained customer satisfaction by quickly resolving issues
- Communicated inventory issues to management for timely resolution, ensuring product availability
- Promoted new products with offering and prices
- Met sales quotas by frequently exceeding target guidelines
- Kept beauty counter clean and professional with regular restocking and wiping down
- Minimized store theft effectively by monitoring and customer observing
- Recommended merchandise based on customer preferences and budget. to fit customer budget and preferences
- Minimized store theft effectively by monitoring and customer observation
Education
High school diploma -
Cleburne High School
Cleburne, TXSkills
- Medication administration
- Client transportation
- Mobility assistance
- Customer relationship management
- Personal care services
- Medical charting
- Behavior redirection
- Data entry
- Microsoft Office
- Appointment scheduling
- Service coordination
- Schedule management
- Database administration
- Documentation and reporting
- Personal hygiene support
- Life skills modeling
- Patient care
Certification
- Driver's License
- First Aid Certification
- Substitute Teaching Certification
- Non-CDL Class C
- CPR Certification
- ServSafe Food Handler Certification
- AED
Additional Information - Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Home Health Care Aide
COMMUNITY LIVING CONCEPTS
02.2023 - Current
Cruise Specialist
Norwegian Cruise Line
06.2021 - 02.2023
Spa Associate
Hand and Stone Massage and Facial Spa
03.2020 - 08.2021
Beauty Advisor
Sally Beauty
10.2018 - 02.2020
High school diploma -
Cleburne High School