Rebecca Adams

Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Successfully hires and maintains employees for a fast growing company.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs with the Director of Nursing
• Ensures planning, monitoring, and appraisal of employee work results.
• Hearing and resolving employee grievances; counseling employees
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Successfully complete goals set forth by supervisors
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
• Contributes to team effort by accomplishing related results as needed.

• Increased repeat business through outstanding customer service and attention to detail in planning memorable adventures.
• Managed bookings, transactions and other administrative tasks to foster excellent customer experiences.
• Delivered effective safety debriefings to guests to promote safe environment.
• Led programs, providing hands-on learning through crafts and interactive games for children.
• Maintained cleanliness of exhibits while engaging with patrons of all ages to enhance their museum experience.

• Greeted and checked in patients, verifying demographics and insurance information to ensure accurate records.
• Provided patients with necessary documentation and appointment details to facilitate smooth visits.
• Educated patients on their financial responsibilities, explaining insurance coverage and out-of-pocket costs.
• Assisted patients in setting up payment plans tailored to their financial needs.
• Facilitated balance resolution by offering flexible payment options to improve patient satisfaction.