Professional nursing leader prepared for advanced responsibilities in healthcare management. Proven ability to drive patient care excellence and improve operational efficiency. Strong focus on collaborative team leadership and adaptable to changing environments. Skilled in strategic planning, staff development, and regulatory compliance, consistently delivering impactful results.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Director of Nursing for Rehabilitation Services
Intensive Rehabilitation Unit/MVHS
01.2023 - Current
Provide clinical oversight & strategic planning.
Led nursing staff in delivering high-quality patient care within intensive rehabilitation settings.
Developed and implemented policies to enhance operational efficiency and compliance with healthcare regulations.
Oversaw budgeting and resource allocation, ensuring optimal use of facilities and supplies in patient care operations.
Mentored and trained nursing personnel, fostering professional development and improving team performance.
Director of Case Management
Mohawk Valley Health System/Faxton-St. Luke’s & St. Elizabeth’s Medical Center (Wynn Hospital)
05.2014 - Current
Manage over 70 employees
Oversee Case Management, Social Work inpatient/outpatient, Transitional Care and Utilization Review
Responsible for strategic planning, quality metrics, & implementation of processes to meet the Organizational goals
Led case management operations to enhance patient care coordination across multiple departments.
Developed and implemented strategic initiatives to optimize resource allocation and improve service delivery.
Mentored case management staff, fostering professional development and enhancing team performance.
Collaborated with interdisciplinary teams to streamline care processes and ensure compliance with healthcare regulations.
Analyzed patient data trends to identify opportunities for improving outcomes and reducing hospital readmissions.
Supervisor/Manager of Case Management
Faxton-St. Luke’s Healthcare
02.2013 - 05.2014
Supervise/Manage Nurse Case Managers, Discharge planners, Wound Care Nurses, and Social Work
Day to day operations of Case Management & education
Supervised daily operations to ensure compliance with healthcare standards and protocols.
Coordinated staff schedules, optimizing resource allocation and enhancing team productivity.
Implemented training programs to improve staff performance and patient care quality.
Monitored patient care processes, identifying areas for improvement and facilitating corrective actions.
Led multidisciplinary teams in delivering high-quality healthcare services while fostering collaboration.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Quality Professional
Faxton - St. Luke's Healthcare
01.2011 - 01.2013
Reporting of Quality Events to the Department of Health.
Physician Peer Review
Assisting the Department Chairman at Department meetings and reporting of Quality data
Track/Trend quality events & Root Cause Analysis
Medical Record Review (Mortality, Stroke, etc)
Core Measures (CHF, MI, Pneumonia)
Conducted regular audits of clinical processes to ensure compliance with regulatory guidelines.
Collaborated with multidisciplinary teams to identify areas for quality improvement initiatives.
Led investigations into adverse events, facilitating root cause analysis and corrective actions.
Case Manager/Quality Care Consultant
Faxton - St. Luke's Healthcare
01.2003 - 01.2011
Utilization Review, discharge planning & progression of care.
Negotiate with third party payers.
CMI (Case Mix Index) Utilized diagnosis codes to assist with physician documentation.
In an ER setting, Medical/Surgical, Stroke, Orthopedic, Cardiac, and Oncology.
Nurse Manager of an Inpatient Acute Rehabilitation Unit
Faxton - St. Luke's Healthcare
01.2002 - 01.2003
24/7 responsibility for a 26 bed Inpatient Rehabilitation Unit.
Assisted in the accreditation process/program development.
Led nursing staff in delivering high-quality patient care and ensuring adherence to safety protocols.
Developed and implemented training programs to enhance clinical skills and team efficiency.
Managed staffing schedules to ensure adequate coverage and reduce overtime expenses.
Coordinated interdisciplinary care plans, optimizing patient outcomes through effective communication.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Case Manager on an Inpatient Acute Rehabilitation Unit
Faxton - St. Luke's Healthcare
01.1997 - 01.2002
Work in collaboration with the physician, interdisciplinary team, patient/family and third party payers.
Implementation of a new Case Management Model.
Negotiate with third party payers.
Development of policy/procedures.
Developed and implemented the Total Care Management Pathway for the Inpatient Acute Rehabilitation unit.
Assisted in the implementation of the Inpatient Acute Rehabilitation payment system (IRF-PAI/UDSPRO).
RN medical/surgical units
Faxton Hospital
01.1994 - 01.1997
Relief charge
Patient Registration Clerk
Faxton Hospital
01.1992 - 01.1994
Registration of patient’s in an outpatient/inpatient setting, and for Emergency Room visits.
Human Resources/Personnel Assistant
Faxton Hospital
01.1990 - 01.1992
Assistant to the Personnel Director
Set up all new hires for employment.
Organization of orientation for newly hired employees.
Education
Bachelor of Science - Nursing
SUNY Institute of Technology
Marcy
01.1996
A.A.S. - Nursing
Elizabeth’s School of Nursing
Utica
01.1994
Skills
Leadership and guidance
Quality improvement
Strong work ethic
Utilization management
Organizational goal development
Regulatory requirements
Budget planning
Discharge and transfer procedures
Certification
Registered Professional Nurse in New York State
Timeline
Director of Nursing for Rehabilitation Services
Intensive Rehabilitation Unit/MVHS
01.2023 - Current
Director of Case Management
Mohawk Valley Health System/Faxton-St. Luke’s & St. Elizabeth’s Medical Center (Wynn Hospital)
05.2014 - Current
Supervisor/Manager of Case Management
Faxton-St. Luke’s Healthcare
02.2013 - 05.2014
Quality Professional
Faxton - St. Luke's Healthcare
01.2011 - 01.2013
Case Manager/Quality Care Consultant
Faxton - St. Luke's Healthcare
01.2003 - 01.2011
Nurse Manager of an Inpatient Acute Rehabilitation Unit
Faxton - St. Luke's Healthcare
01.2002 - 01.2003
Case Manager on an Inpatient Acute Rehabilitation Unit
Registered Nurse, BSN at Intensive Care Unit/Cardiac Intensive Care Unit, Kootenai HealthRegistered Nurse, BSN at Intensive Care Unit/Cardiac Intensive Care Unit, Kootenai Health
Registered Nurse at Jewish General Hospital, Cardiovascular Unit/Cardiovascular Intensive Care UnitRegistered Nurse at Jewish General Hospital, Cardiovascular Unit/Cardiovascular Intensive Care Unit
Registered Nurse at Millard Fillmore Suburban Hospital – Intensive Care UnitRegistered Nurse at Millard Fillmore Suburban Hospital – Intensive Care Unit