Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rebecca Albrecht

Parker,CO

Summary

Diverse experience in both sales and customer service. Leadership abilities and presentation skills which can transfer to any type of career. Troubleshooter who can work independently and with a team.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Nutritional Health Coach

Natural Grocers
Castle Rock, CO
03.2023 - Current
  • Researched topics for presentation content and materials.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Changed or rotated window displays, interior display areas or signage to reflect changes in inventory or promotion.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained current knowledge of store products and services to answer customer inquiries accurately.
  • Organized and stocked shelves with vitamin merchandise, ensuring adequate supply levels.
  • Provided information on proper dosage, side effects, and interactions of various vitamins.
  • Resolved customer complaints in a professional manner to maintain positive relationships.jku
  • Ordered additional merchandise from vendors when needed to replenish depleted supplies.
  • Conducted price changes as instructed by management using established pricing guidelines.

Vitamin Clerk

Sprouts Farmers Market Inc, Grocery
Parker, CO
07.2017 - 11.2022
  • Maintained current knowledge of store products and services to answer customer inquiries accurately.
  • Organized and stocked shelves with vitamin merchandise, ensuring adequate supply levels.
  • Inspected product quality and expiration dates to ensure freshness of vitamins.
  • Greeted customers in a friendly manner while providing excellent customer service.
  • Provided information on proper dosage, side effects, and interactions of various vitamins.
  • Created attractive displays throughout the store to promote sales of vitamins.
  • Ordered additional merchandise from vendors when needed to replenish depleted supplies.

Patient Access Representative

Fairview Health Services
Edina, MN
11.2013 - 05.2017
  • Greeted patients and visitors in a courteous and professional manner.
  • Processed patient admissions, registrations, transfers, and discharges according to established procedures.
  • Assisted with scheduling outpatient appointments.
  • Responded to patient inquiries regarding billing or financial matters.
  • Ensured accuracy of all data entered into computer system.
  • Scanned documents into electronic medical records system.
  • Created new patient accounts in EMR system as needed.
  • Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
  • Maintained confidentiality of all patient information in accordance with HIPAA regulations.
  • Provided assistance to internal departments when needed.
  • Answered phones promptly in a professional manner.
  • Actively participated in team meetings and training sessions.
  • Managed incoming faxes related to patient registration processes.
  • Verified demographics and insurance information to register patients in computer system.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.

Education

Bachelor of Arts - Biology

Augsburg College
Minneapolis, MN
05-2008

Skills

  • Team Training
  • Event Scheduling
  • Agenda planning
  • Data Evaluation
  • Effective Communication
  • Personable and friendly
  • Building Relationships
  • Health and wellness expert
  • Nutritional Education
  • Empathy Development
  • Sales Coaching
  • Nutrition supplement familiarity
  • Human anatomy knowledge
  • Influencing skills
  • Communication abilities
  • Nutrition expert
  • Energetic personality

Certification

  • Mycelium Expert
  • Herbal Specialist

Timeline

Nutritional Health Coach

Natural Grocers
03.2023 - Current

Vitamin Clerk

Sprouts Farmers Market Inc, Grocery
07.2017 - 11.2022

Patient Access Representative

Fairview Health Services
11.2013 - 05.2017

Bachelor of Arts - Biology

Augsburg College

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Rebecca Albrecht