Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Rebecca Aldridge

Wingate

Summary

Skilled in customer service and data entry, I excelled at Meijer by effectively managing high-stress situations and resolving customer complaints, enhancing loyalty and repeat business. Demonstrated critical thinking and active listening, achieving high satisfaction rates. My adaptability and problem-solving skills contributed significantly to team success.

Work History

Customer Service Representative

Meijer
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier, Grill Cook, Fry Cook

Bojangles'
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Construction Cleaner

Marsha Starnes
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Diploma

Forest Hills High School
Marshville, NC
06.2002

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Meijer

Cashier, Grill Cook, Fry Cook

Bojangles'

Construction Cleaner

Marsha Starnes

Diploma

Forest Hills High School

Similar Profiles

CREATE PROFILE
Rebecca Aldridge