rebecca amador

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Generated revenues yearly and effectively capitalized on industry growth.
• Improved team productivity by introducing innovative project management tools and techniques.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Trained and guided team members to maintain high productivity and performance metrics.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Generated revenues yearly and effectively capitalized on industry growth.
• Improved team productivity by introducing innovative project management tools and techniques.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Trained and guided team members to maintain high productivity and performance metrics.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.

Minoring in sales and marketing

Attended and excelled in all AP classes

Took four years of technical science “ computer software”

Took a college course in Del Mar College for speech and communication while in high school