Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
29
29
years of professional experience
Work History
Administrative Coordinator
Roofing By Curry
Sarasota, Florida
04.2023 - Current
Coordinated scheduling for roofing projects and client consultations, improving workflow and ensuring timely service delivery.
Managed office supplies and inventory, supporting operational efficiency and resource availability.
Maintained accurate project documentation and client records for compliance.
Collaborated with contractors, ensuring timely project execution and adherence to standards.
Provided administrative support across departments, facilitating seamless operations.
Handled customer inquiries via phone or email, providing timely and professional service to enhance client satisfaction.
Drafted and distributed internal communications to keep staff informed on updates.
Served as first point of contact for calls and visitors, ensuring excellent customer service.
Office Manager
4-F Structural Concrete & Masonry
Sarasota, FL
04.2016 - 04.2023
- Coordinated communication channels, managing phone calls, emails, and mail routing.
- Directed office operations to ensure seamless daily functionality and workflow optimization.
- Supervised and optimized office operations, ensuring streamlined daily functioning and efficient workflows.
Managed inventory to ensure essential supplies for construction projects and office needs.
- Monitored inventory management for construction projects and office supply needs.
- Executed filing system upgrades, facilitating better document organization efficiency.
- Implemented advanced filing systems to enhance document organization and retrieval efficiency.
- Established filing systems that improved document organization and retrieval processes.
- Coordinated communication channels, managing phone calls, emails, and mail routing.
- Assisted in budgeting by tracking expenses to align with financial objectives.
- Collaborated on budgeting efforts, monitoring expenses to meet financial goals.
- Created policies boosting productivity while upholding compliance standards.
- Developed and enforced policies enhancing office productivity and compliance standards.
- Engaged with clients and vendors for prompt issue resolution.
- Communicated with clients and vendors, promptly resolving inquiries and issues.
- Liaised with clients and vendors to address inquiries effectively.
- Coordinated communication channels, managing phone calls, emails, and mail routing.
- Handled communication tasks such as calls, emails, mail, and courier coordination.
- Conducted communication duties involving phone calls, emails, mail, and courier services.
- Executed filing system upgrades, facilitating better document organization efficiency.
- Contributed to budget tracking for alignment with financial targets.
- Created policies boosting productivity while upholding compliance standards.
- Engaged with clients and vendors for prompt issue resolution.
- Conducted communication duties involving phone calls, emails, mail, and courier services.
Server and Bartender
Walts Fish Market And Restaurant
Sarasota, Florida
03.2016 - 03.2019
Provided excellent customer service in a fast-paced restaurant environment.
Processed customer payments accurately using point-of-sale system.
Engaged with customers to enhance their dining experience and satisfaction.
Handled customer inquiries and resolved issues promptly and professionally.
Supported team members during peak hours to ensure smooth operations.
Server, Bartender, Trainer and Manager
Old Salty Dog
Sarasota, FL
03.2002 - 03.2016
Delivered friendly customer service in fast-paced dining environment to enhance guest satisfaction.
Trained new staff on service protocols and menu details for improved operational efficiency.
Resolved customer complaints swiftly to maintain positive dining experiences.
Served high volume of daily customers, ensuring exceptional service throughout shifts.
Server, Bartender, Trainer and Manager
Cha Cha Coconuts
Sarasota, FL
01.1998 - 03.2002
Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
Assisted in training new staff on service protocols and menu details to enhance team performance.