Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Rebecca Apetuje

Missouri City,TX

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Care Specialist (REMOTE)

PFS GLOBAL MARKETING INC.
01.2023 - 01.2025
  • Working remote for online Marketing industry handling customer complaints, (shipping status, returns, refunds etc.)

Customer Service Representative

TELETECH INC.
02.2023 - 03.2024
  • Providing world class customer service for inbound calls
  • Work on various client platform (AMEX, American Airlines, Boast Mobile; HEWIT PARKER; .

DISTRIBUTION & PACKING SPECIALIST

VICOM STAFFING AGENCY
01.2020 - 11.2022
  • Dispatch Shipments route in response to customers request; Coordinate With freight forwarder to expedite shipments. Packing and packaging orders; Production line receiver and Packer.

Education

B.SC - Business Admin.

University of Ibadan
01-2018

AA - Communications

IBADAN POLYTECHNIC
01-2014

Skills

  • Inbound/outbound calls
  • Email/chat
  • Analytics
  • Communication
  • Creativity
  • Strategic thinking
  • Payment processing
  • Quality assurance
  • [Product or service] support
  • Customer service excellence
  • Inbound customer service

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved my quota by completing Sales requirement with accuracy and efficiency.
  • Achieved Success through effectively with my skilled customer service .
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Business Adminstration Training - 2014

Timeline

Customer Service Representative

TELETECH INC.
02.2023 - 03.2024

Customer Care Specialist (REMOTE)

PFS GLOBAL MARKETING INC.
01.2023 - 01.2025

DISTRIBUTION & PACKING SPECIALIST

VICOM STAFFING AGENCY
01.2020 - 11.2022

AA - Communications

IBADAN POLYTECHNIC

B.SC - Business Admin.

University of Ibadan
Rebecca Apetuje