Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Argueta

Bentonville,AR

Summary

An organized and motivated individual, eager to utilize time management and customer service skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

9
9
years of professional experience

Work History

Bilingual General Clerk

Serco Inc
Bentonville, AR
11.2022 - Current
  • Guide consumers through resolution processes by delivering bilingual customer service support.
  • Resolve verification-related issues by managing inbound and outbound calls efficiently.
  • Receive, review, and match consumer documents to corresponding applications and verification needs.

Bilingual Temp Supervisor

Serco Inc
Bentonville, AR
10.2023 - 02.2024
  • Supervise a team of 20 members, ensuring that daily production goals are met.
  • Complete daily and weekly administrative paperwork to track productivity and progress.
  • Provide hands-on training and guidance to improve the team's understanding of processing tasks.

Assistant Manager

Zaxby's Restaurant
Springdale, AR
06.2016 - 01.2022
  • Supervise 7-10 crew members, ensuring productivity and teamwork.
  • Actively assisting on the floor while guiding staff and maintaining service standards.
  • Resolve customer complaints and concerns, uphold a positive customer experience
  • Complete end of shift duties, including register counts, inventory, cleaning tasks and food prep for the next shift

Education

High School Diploma -

Fayetteville High School
Fayetteville, AR
05-2018

Skills

  • Bilingual communication
  • Customer service
  • Document verification
  • Data entry
  • Administrative support
  • Team supervision
  • Conflict resolution
  • Time management
  • Leadership
  • Attention to detail
  • Problem solving
  • Microsoft office
  • Inventory Control

Timeline

Bilingual Temp Supervisor

Serco Inc
10.2023 - 02.2024

Bilingual General Clerk

Serco Inc
11.2022 - Current

Assistant Manager

Zaxby's Restaurant
06.2016 - 01.2022

High School Diploma -

Fayetteville High School

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