Rebecca Ashley
Tyler,TX
Summary
Enthusiastic professional seeking to gain experience in the customer service field beyond waiting tables. Waiting tables has helped me gain experience in providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Waitress
Chuy's Tex-Mex
Tyler, TX
03.2025 - Current
- Greeted customers warmly, answered questions, and recommended specials to enhance dining experience and increase sales.
- Delivered exceptional customer service in fast-paced dining environment, ensuring customer satisfaction.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Managed multiple tables while ensuring timely service and attention.
- Developed positive relationships with regular customers through friendly conversation.
Assistant Manager
Wingstop
Athens, TX
03.2021 - 03.2025
- Trained and supervised team members on customer service standards, enhancing guest experience.
- Managed daily operations of fast-casual restaurant, ensuring smooth service and customer satisfaction.
- Coordinated inventory management and restock processes, maintaining a smooth running restaurant
- Managed scheduling and coordinated meetings, ensuring staff satisfaction.
Education
Bachelor of Arts - Psychology
The University of Texas At Tyler
Tyler, TX 08.2022 - 08.2026
Skills
- Customer service
- Upselling techniques
- Team leadership
- Conflict resolution
- Complex problem solving
- Emotional intelligence
Timeline
Waitress
Chuy's Tex-Mex
03.2025 - Current
Bachelor of Arts - Psychology
The University of Texas At Tyler
08.2022 - 08.2026
Assistant Manager
Wingstop
03.2021 - 03.2025