Rebecca Baker
Woodland,CA
Summary
Proven Delivery Driver and Assistant Activities Director with a track record of enhancing customer satisfaction and resident engagement at companies like Amazon Flex. Skilled in GPS navigation and problem-solving, I excel in time management and fostering teamwork. My positive attitude and dedication to service have consistently improved efficiency and client happiness, showcasing my commitment to excellence.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon Flex
11.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Delivery Driver
Doordash
01.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Assistant Activities Director
Aperion Care
08.2016 - 03.2018
- Evaluated program effectiveness, making adjustments as necessary to improve overall resident experience.
- Led daily exercises to promote development and maintenance of physical and mental abilities.
- Ensured compliance with safety regulations during all planned activities, prioritizing resident wellbeing above all else.
- Assisted residents with mobility problems to and from rooms.
- Managed the activities calendar efficiently to ensure timely promotion of upcoming events.
- Enhanced resident satisfaction by developing and implementing engaging activity programs.
- Adapted quickly to changing circumstances or unforeseen challenges during events, delivering seamless experiences despite obstacles.
- Updated weekly newsletters and calendars with latest plans.
- Maintained accurate records of resident attendance at activities, allowing for informed decision-making regarding future programming choices.
Education
Associate Of Applied Science - Early Childhood Education
Woodland Community College
Woodland, CA06.2010
Skills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Problem-Solving
Timeline
Delivery Driver
Amazon Flex
11.2022 - Current
Delivery Driver
Doordash
01.2021 - Current
Assistant Activities Director
Aperion Care
08.2016 - 03.2018
Associate Of Applied Science - Early Childhood Education
Woodland Community College