Rebecca Barnes
Fort Worth
Summary
Experienced Community Director excelling in tenant relations and property management. Proven ability to resolve conflicts swiftly and maintain high tenant satisfaction through effective communication and coordination. Seeking an exceptional property management group that fosters growth and offers room for advancement.
Overview
6
6
years of professional experience
Work History
Community Director
Rise48 Communities
Bedford
03.2024 - 05.2026
- Managed tenant relations and addressed concerns promptly.
- Coordinated property maintenance and repairs with service vendors.
- Oversaw lease agreements and ensured compliance with regulations.
- Conducted property inspections to maintain quality standards.
- Implemented marketing strategies to attract new tenants.
- Facilitated move-in and move-out processes for tenants.
- Maintained accurate records of property transactions and communications.
- Resolved resident complaints and expedited maintenance requests to enhance tenant satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Executed eviction procedures following state regulations.
- Managed all maintenance requests from tenants in a timely manner.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Met with prospective tenants to show property and assess applications or sign leases.
- Collaborated with maintenance and contractors to ensure timely property turnovers after move-outs.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Built relationships with service vendors and submitted associated billing statements.
- Created and executed leasing strategies that increased occupancy rates and attracted quality tenants.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Oversaw daily operations, maintenance, and administration of various properties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Leasing Manager
Busboom Group
Ft. Worth
09.2022 - 03.2024
- Cultivated tenant relationships to enhance satisfaction and drive retention.
- Coordinated lease agreements and renewal processes for residential properties.
- Conducted property showings and responded to prospective tenant inquiries.
- Oversaw maintenance requests and coordinated timely repairs with service vendors to maintain property standards.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Reviewed and approved applications to facilitate leasing process.
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
- Provided customer service support to ensure satisfaction throughout the tenancy period.
- Performed market research to identify competitive rental rates and attract potential tenants.
Realtor
Texas Realty Exchange
Fort Worth
07.2020 - 02.2023
- Guided clients through buying and selling processes in residential real estate.
- Conducted market analysis to establish competitive pricing strategies, enhancing property appeal.
- Developed marketing materials to promote listings and attract potential buyers.
- Negotiated contracts and terms between buyers and sellers effectively.
- Built relationships with clients to understand their real estate needs.
- Managed property listings on multiple online platforms for visibility.
- Collaborated with mortgage brokers and inspectors to streamline transaction processes and ensure timely closings.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Managed real estate transactions from initiation to closing.
- Provided guidance and support throughout the entire purchasing process from initial search through closing.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Advised clients on market trends and local real estate conditions, enabling informed decision-making throughout buying and selling.
- Facilitated the closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Represented buyers and sellers in major real estate transactions.
- Promoted sales through advertising, open houses and Multiple Listing Services.
Leasing Agent
MacDonald Property Management
Cleburne
09.2020 - 10.2021
- Tracked leads and followed up with potential renters using CRM software to enhance leasing opportunities.
- Managed lease agreements and ensured compliance with company policies.
- Assisted prospective tenants with apartment tours and property information.
- Provided exceptional customer service to enhance tenant relationships and retention.
- Coordinated with maintenance team to promptly address tenant requests, improving tenant satisfaction.
- Resolved tenant conflicts by applying persuasive communication and knowledge of leasing agreements, fostering positive relationships.
- Conducted market research to understand local rental trends and pricing.
Education
High School Diploma -
Northwest High School
Justin, TX05-2001
Some College (No Degree) -
Tarrant County Junior College
Hurst, TXSkills
- Property management
- Fair housing compliance
- Lease negotiation
- Contract negotiation
- Market analysis
- Market research
- Marketing strategies
- Tenant relations
- Client management
- Documentation skills
- Document management
- Tracking operating expenses
- Record keeping
- Maintenance coordination
- Staff management
- Leadership skills
- Conflict resolution
- Problem-solving
- Problem-solving abilities
- Critical thinking
- Goal setting
- Time management
- Multitasking Abilities
- Reliability
- Clear communication
- Listening skills
- Detail orientation
- Money handling
Timeline
Community Director
Rise48 Communities
03.2024 - 05.2026
Leasing Manager
Busboom Group
09.2022 - 03.2024
Leasing Agent
MacDonald Property Management
09.2020 - 10.2021
Realtor
Texas Realty Exchange
07.2020 - 02.2023
High School Diploma -
Northwest High School
Some College (No Degree) -
Tarrant County Junior College