Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Barney

Mary Esther,FL

Summary

Dynamic professional with a proven track record at Gary Smith Honda, enhancing online sales and customer satisfaction through effective digital marketing and superior service. Skilled in negotiation, closing deals , managing sales team and team leadership, I excel in driving sales growth and fostering collaborative success. Achieved significant improvements in lead management and cross-functional team efficiency.

Overview

15
15
years of professional experience

Work History

Internet Sales Manager ,F&I Manager , Sales Desk

Gary Smith Honda
Fort Walton Beach, FL
07.2019 - Current
  • Responded to internet inquiries and phone calls in timely matter.
  • Increased online sales by implementing effective marketing strategies and optimizing website content.
  • Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
  • Provided superior and individualized customer service.
  • Improved cross-functional collaboration between sales, marketing, and customer support teams by implementing regular communication channels and update meetings.
  • Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
  • Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
  • Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
  • Updated company website with deals and product packages.
  • Enhanced overall brand image by ensuring consistent messaging and visual elements across all online platforms and marketing materials.
  • Managed social media accounts to engage with customers and promote special offers.

Title Examiner/ Abstractor

Southeast Search Solutions
Fort Walton Beach, FL
02.2010 - 07.2023
  • Skillfully negotiated resolutions to complex title discrepancies that facilitated smooth property transfers.
  • Reduced errors in title examinations through diligent verification of property records and legal descriptions.
  • Identified potential risks or concerns during the title examination process, proactively addressing them to minimize delays.
  • Enhanced client satisfaction by providing accurate and timely title reports and documentation.
  • Prepared property reports.
  • Excelled at multitasking under tight deadlines without compromising quality or accuracy in completed work assignments.

Education

Associate of Arts - Business

Northwest Florida State College
Niceville
06-1997

Skills

  • Team leadership qualities
  • Online sales techniques
  • Appointment scheduling
  • Digital marketing
  • Staff coaching
  • Lead generation strategies
  • Negotiation
  • Project management experience
  • Lead prospecting
  • Automotive sales techniques
  • Teamwork and collaboration

Timeline

Internet Sales Manager ,F&I Manager , Sales Desk

Gary Smith Honda
07.2019 - Current

Title Examiner/ Abstractor

Southeast Search Solutions
02.2010 - 07.2023

Associate of Arts - Business

Northwest Florida State College
Rebecca Barney