Rebecca Baszczuk
Lewistown,MT
Summary
Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.
Overview
18
18
years of professional experience
Work History
Patient Service Representative
Benefis Healthcare
Lewistown, MT
09.2025 - Current
- Assisted patients with appointment scheduling and registration processes.
- Managed patient inquiries through phone and in-person communication.
- Updated and maintained accurate patient records using electronic health systems.
- Collaborated with healthcare staff to facilitate efficient patient flow.
- Handled sensitive information while ensuring compliance with HIPAA regulations.
Attendant/Bartender Trainer
Snowy Lanes Bowling Alley
Lewistown, MT
02.2014 - Current
- Maintained cleanliness and organization of bowling lanes and surrounding areas.
- Assisted customers with lane reservations and equipment setup.
- Provided exceptional customer service to enhance overall guest experience.
- Handled cash transactions accurately, providing guests with prompt billing services.
- Assisted in training new attendants, sharing best practices and tips for efficient service.
- Elevated cocktail quality and consistency with rigorous training sessions focused on classic and innovative recipes.
Administrative Assistant
Central Montana Health District/ One Health
Lewistown, MT
07.2022 - 09.2025
- Coordinated office operations, enhancing workflow efficiency and communication among staff.
- Maintained accurate patient records using electronic health record (EHR) systems to support healthcare delivery.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Liaised between clients and vendors and maintained effective lines of communication.
School Bus Driver
Lewiston Public Schools
Lewistown, MT
08.2007 - 03.2016
- Transported students safely to and from school, ensuring compliance with traffic regulations.
- Conducted pre-trip inspections to maintain vehicle safety and operational readiness.
- Communicated effectively with parents and school staff regarding student transportation needs.
- Monitored student behavior on the bus to promote a safe and respectful environment.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
Education
High School Diploma -
Arvada High School
Arvada, COSkills
- Customer service
- HIPAA compliance
- Insurance verification
- Insurance verifying
- Payment collection
- Office administration
- Punctual and hardworking
Timeline
Patient Service Representative
Benefis Healthcare
09.2025 - Current
Administrative Assistant
Central Montana Health District/ One Health
07.2022 - 09.2025
Attendant/Bartender Trainer
Snowy Lanes Bowling Alley
02.2014 - Current
School Bus Driver
Lewiston Public Schools
08.2007 - 03.2016
High School Diploma -
Arvada High School