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Rebecca Beltz
CNA
Merrill,WI
Summary
Dynamic and compassionate healthcare professional with extensive experience at Consumer Direct Care and other respected institutions. Excelled in patient care and infection control, significantly enhancing patient satisfaction and safety. Demonstrated exceptional teamwork, communication, and leadership skills. Proven ability to adapt and excel in fast-paced environments, making a tangible difference in the lives of those served.
Overview
26
26
years of professional experience
7
7
Certificates
Work History
Home Health Aide
Consumer Direct Care
03.2019 - Current
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
CNA-Supervisor
Woodland Courts
07.2006 - 05.2017
- Provided guidance on infection control protocols for CNAs, resulting in a safer working environment.
- Increased overall patient satisfaction through diligent monitoring of CNAs'' adherence to best practices.
- Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
- Monitored inventory levels of medical supplies and equipment to ensure preparedness at all times.
Assistant Manager
Dollar Tree Stores
02.2002 - 04.2004
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Generated repeat business through exceptional customer service.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Established team priorities, maintained schedules and monitored performance.
CNA & Unit Clerk
Langlade Memorial Hospital
05.1999 - 09.2003
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
Education
None - Cosmotology
State College of Beauty School
Wausau, WIGraduate Certificate - CNA
On Line Courses
Merrill, WI09.1987
Diploma - General Studies
DC Everest Sr High
Schofield, WI02.1984
Skills
State regulations knowledge
Clinical quality program standards
Patient care
Progress documentation
Behavioral Management
First aid and safety
Medication Administration
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Organization and Time Management
Flexible and Adaptable
Active Listening
Self-Motivated
Multitasking Abilities
Good Telephone Etiquette
Critical Thinking
Data Entry
Interpersonal Communication
Dependable and Responsible
Attention to Detail
Software
Excel
Certification
CPR
Timeline
CPR
02-2025
First Aid
02-2025
Home Health Aide
Consumer Direct Care
03.2019 - Current
CNA-Supervisor
Woodland Courts
07.2006 - 05.2017
Assistant Manager
Dollar Tree Stores
02.2002 - 04.2004
CNA & Unit Clerk
Langlade Memorial Hospital
05.1999 - 09.2003
None - Cosmotology
State College of Beauty School
Graduate Certificate - CNA
On Line Courses
Diploma - General Studies
DC Everest Sr High