Rebecca Bittaker
Seville,OH
Summary
Dynamic professional with a proven track record in customer service and problem resolution. Adept at multitasking and organization, I excel in creating welcoming environments and streamlining operations. Through my versatile experience, I'm able to pay close attention to detail and adapt to changing priorities effectively.
Overview
18
18
years of professional experience
Work History
Career Break
Full-Time Parent
06.2021 - Current
- Manages all aspects of home and family life for two children, including scheduling and coordinating complex logistics.
- Oversees all household budgets and expenditures.
- Advanced in problem-solving and multitasking.
Receptionist
Seville Animal Hospital
08.2020 - 06.2021
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed phone calls and directed inquiries to appropriate staff members.
- Maintained organized front desk area to enhance operational efficiency.
- Scheduled and confirmed appointments with clients and updated client records.
- Resolved customer problems and complaints.
Office Manager
RC Staff
08.2017 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Assistant Store Manager
Hanesbrands
06.2007 - 07.2017
- Assisted in managing daily operations, ensuring efficient store functionality and optimal customer service.
- Supported inventory management by monitoring stock levels and coordinating replenishment efforts.
- Trained and mentored new team members on store policies, procedures, and customer engagement techniques.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
23 Credits Until Completion - Human Development And Family Studies
Kent State University
Kent, OHHigh School Diploma -
Crestwood High School
Mantua, OHSkills
- Friendly, positive attitude
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Organization and time management
- Problem resolution
Timeline
Career Break
Full-Time Parent
06.2021 - Current
Receptionist
Seville Animal Hospital
08.2020 - 06.2021
Office Manager
RC Staff
08.2017 - 03.2020
Assistant Store Manager
Hanesbrands
06.2007 - 07.2017
23 Credits Until Completion - Human Development And Family Studies
Kent State University
High School Diploma -
Crestwood High School