Microsoft Word, Microsoft excel
REBECCA BIZASOHORA
Kigali City,Kigali
Summary
Driven Customer Care Service Representative with a proven track record at Serena Hotel, excelling in a high-volume environment. Skilled in leveraging exceptional computer abilities and customer relations to enhance customer satisfaction. Known for resolving complex issues efficiently, demonstrating both hard and soft skills critical for customer service excellence.
Overview
2
2
years of professional experience
Work History
Customer Care Service Representative
Serena Hotel
02.2017 - 08.2019
Customer care service representative with expertise providing customer support in high care volume environment. Exceptional computer, welcome services and telephone etiquette.
Education
Graduate Certificate - Tourism And Hospitality
College Baptiste Saint Sylevestre
Musanze Customer Care Services
SERENA HOTEL
Kigali City02.2018
Skills
- Customer Service
- Inbound Customer Service
- Problem Resolution
- Customer Relations
Software
Ppt
Languages
English
Professional Working
Kinyarwanda
Native or Bilingual
Swahili
Professional Working
French
Professional Working
Timeline
Customer Care Service Representative
Serena Hotel
02.2017 - 08.2019
Graduate Certificate - Tourism And Hospitality
College Baptiste Saint Sylevestre
Customer Care Services
SERENA HOTEL
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