Rebecca Boley
Parkersburg,WV
Summary
Dynamic professional with over 6 years of experience in office management and administrative support, demonstrating a strong ability to enhance operational efficiency and streamline processes. Proven expertise as an Office Manager and Assistant Manager in Section 8 properties, adept at coordinating daily operations and providing exceptional support to staff and clients. Committed to fostering a productive work environment while ensuring compliance with regulations and policies. Proactive problem-solver with a keen eye for detail, ready to contribute to organizational success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Property Manager Office Administrator
Independent Contractor
Parkersburg, WV
04.2022 - Current
- Developed and executed filing systems and organizational strategies to improve overall office productivity.
- Coordinated scheduling and communication between departments to enhance workflow.
- Managed daily office operations, ensuring seamless communication between tenants and property management.
- Coordinated maintenance requests, facilitating timely responses to tenant issues and enhancing satisfaction.
- Oversaw financial record-keeping, ensuring accurate tracking of rent payments and operational expenses.
- Coordinated legal proceedings in cases of eviction or other disputes involving tenants or contractors in accordance with applicable regulations.
- Prepared comprehensive financial reports for property owners detailing income, expenses, and overall budget performance.
- Managed multiple simultaneous projects such as renovations or capital improvements to enhance property value while minimizing disruptions to tenants.
- Organized community events to foster positive relationships among residents and strengthen the sense of community within properties.
- Collaborated with real estate agents to showcase available units and attract potential tenants during open houses or private showings.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Office Manager
CI Holdings LLC
Vienna, WV
05.2021 - 2022
- Managed vendor relationships, negotiating contracts and maintaining service quality.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Assistant Property Manager
Laneco, Inc
Vienna, WV
2018 - 2019
- Assisted in daily property operations and tenant communications to enhance resident satisfaction.
- Coordinated maintenance requests and service schedules to ensure timely resolution of issues.
- Managed lease documentation and renewals, maintaining accurate records for compliance purposes.
- Supported marketing initiatives by preparing property listings and conducting showings for prospective tenants.
- Assisted in managing tenant communications and resolving inquiries to enhance resident satisfaction.
- Coordinated maintenance requests and scheduled repairs to ensure property upkeep and operational efficiency.
- Conducted property inspections to identify maintenance needs and uphold safety standards across the portfolio.
Education
High School Diploma -
Buckhannon Upshur High School
Buckhannon, WV05.1984
Skills
- Microsoft
- Quickbooks
Certification
WV Real Estate Sales Person { presently inactive}
Timeline
Property Manager Office Administrator
Independent Contractor
04.2022 - Current
Office Manager
CI Holdings LLC
05.2021 - 2022
Assistant Property Manager
Laneco, Inc
2018 - 2019
High School Diploma -
Buckhannon Upshur High School