Rebecca Borrmann
Riverside,California
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
16
16
years of professional experience
Work History
Caregiver
John Borrmann
Riverside, CA
09.2007 - Current
- Assist senior adult male who is paralyzed on his right side from a stroke. Assist with grooming and dressing. Provide mobility assistance in and out of bed, a chair and wheelchair. Transport to medical and other appointments. Keep home organized according to his needs and ensure safety measures are in place. Light housework and cooking.
Office Assistant
County Of Riverside
Riverside, CA
01.2022 - 05.2022
- Assisted with sorting mail, and uploading mail into the system and to social worker and/or DOCC. Also assist with sending out NOAs. Used sharepoint, cmiips, excel and Microsoft outlook, type 35 words per second. Knowledgeable in computers and various software.
Insurance Agent
State Farm
Moreno Valley, CA
10.2019 - 02.2020
- Manage and open insurance policies for new and current customers. Review insurance claims to determine eligibility. Monitor and complete contracts, applications, endorsements, and file claims. Knowledgeable in computers and various software. Data entry of customer information into proprietary software. Create and update Microsoft excel spreadsheets, type 35 words per minute using Microsoft word, Process payments from clients, Review and revise policies that require adjustments and prepare addendums. Answer incoming phone calls and assist customers with inquiries. Use outlook email and messaging system to communicate.
Sales Associate
Marshalls
Garden Grove, CA
03.2017 - 09.2017
- Provide a positive customer experience with friendly, and courteous service. Operated the cash register for cash, check and credit card transactions with 100% accuracy. Resolve customer issues and answer questions. Stocked and replenished merchandise according to store merchandising layouts.
Education
Business Management
Golden West College
Huntington Beach, CASkills
- Decision Making
- Bedside Care
- Care Planning
- Supportive Personality
- Returns and Exchanges
- Safety and Cleanliness Standards
- Engaging with Diverse Customers
- Ability to Lift 40 pounds
- Attention to Detail
Timeline
Office Assistant
County Of Riverside
01.2022 - 05.2022
Insurance Agent
State Farm
10.2019 - 02.2020
Sales Associate
Marshalls
03.2017 - 09.2017
Caregiver
John Borrmann
09.2007 - Current
Business Management
Golden West College
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