Rebecca Boyd
Brentwood,CA
Summary
Dependable Administrative professional possessing excellent communication and time management abilities. My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and culture.
Overview
17
17
years of professional experience
Work History
Administrative Executive
W.E. Lyons Construction Co
Walnut Creek
07.2020 - Current
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
- Oversaw inventory management, maintaining optimal supply levels while minimizing waste and unnecessary expenses.
- Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
- Maintained protocol throughout routine work days and special events.
- Planned and executed events for employees and clients and managed logistics and vendor relations.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Managed high-level executive calendars, prioritizing appointments and meetings to optimize time management.
HR Manager
W.E. Lyons Construction Co
Walnut Creek
07.2020 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
- Managed employee disputes by employing conflict resolution techniques.
IT Manager
W.E. Lyons Construction Co
Walnut Creek, CA
07.2020 - Current
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Bid Coordinator
W.E. Lyons Construction Co
Walnut Creek, CA
07.2020 - Current
- Managed multiple complex bids simultaneously, effectively prioritizing tasks and resources to meet deadlines.
- Implemented robust quality assurance processes for all submitted proposals, minimizing errors and enhancing overall presentation standards.
- Secured new business opportunities by proactively monitoring industry news, events, and tender websites for relevant leads.
- Provided regular updates on bid progress to senior management, ensuring transparency and accountability throughout the process.
- Coordinated responses to any clarifications or amendments required by clients post-submission, demonstrating adaptability and commitment to client satisfaction.
- Streamlined communication channels between departments involved in the bidding process, reducing response times and increasing efficiency.
- Minimized errors in proposals through diligent proofreading before submission to clients or management approval processes.
- Contributed to successful project execution with proactive scheduling of pre-construction meetings involving key stakeholders.
Contract Administrator
W.E. Lyons Construction Co
Walnut Creek, CA
07.2020 - Current
- Monitored incoming contracts and service agreements for correct pricing and information.
- Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
- Enhanced client relationships by providing exceptional support during the contract negotiation process.
- Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
- Stored and filed contract documents in orderly, organized systems.
- Managed high-value contracts with a keen eye for detail, identifying discrepancies and inaccuracies before finalization.
- Facilitated communication between involved parties to enable timely contract sign-off.
- Oversaw contracts for over 6 different project managers using both manual and automated strategies.
Craft Services Regional Supervisor/HR Manager
Swinerton Builders
01.2017 - Current
- Manage team of 6 employees
- Coordinate, monitor, and manage various stores/branches within Northern California, Portland and Seattle region
- Improve regional processes, policies, and practices to achieve company's goals and ensure regional stores adhere to company-wide laid down rules and guidelines
- Help improve the efficiency of support services like communication channels and IT; and ensure free flowing communication amongst the divisions
- Work hand-in-hand with top management (serving as a link between them and the individual divisions) in order to develop and implement new plans/ideas that will enhance the operations of the company at large
- Assist in the recruitment of staff process to ensure the hiring of top talent in alignment with company objectives.
- Help plan and support marketing and sales activities
- Check on individual branches to make sure they are fully operational
- Oversee performance-based bonuses/salary increments that are given to workers that merit them
- Give feedback on how the entire region functions to senior managers on a regular basis to ensure that company general activities flow on the same wavelength
- Evaluated team performance regularly, providing guidance for continuous improvement and goal achievement.
- Oversee and complete onboarding/terminations
- Drug and alcohol testing
- E-Verify
- Maintain and update employee records
- Employee relations
- Training and developing
- Employee benefits
- Manage day to day payroll operations for 700+ union and non-union employees
Administrative Manager/HR Manager
Coast Building Products, A TopBuild Company
01.2015 - 01.2017
- Manage team of 5 employees, including: Administrator of payroll for 130 employees
- Administrator of 2 Billing/residential contract administrators - 600K
- Administrator of 2 Billing/commercial contract administrators - 1.2mil
- Administrator of 1 receptionist
- Prepares asset, liability, and capital account entries by compiling and analyzing account information
- Document financial transactions monthly
- Month End revenue recognition
- Commercial billing for accounts $1MM+
- Assist Division Manager as needed with special projects and reports
- Assist with project management for salesmen
- Accounts Payable
- Accounts Receivable
- Process new hires-monthly average 10+
- Maintain human resource, recruiting, selecting, orientating and training
- Maintain employee benefit programs for 130+.
Contract Administrator
Coast Building Products, A TopBuild Company
01.2013 - 01.2015
- Serve as the point of contact for customers on contractual matters
- Act as contractual 'middleman' between company employees and customers, ensuring timely review and approval and reconciliation of variations
- Maintain contractual records and documentation such as receipt and control of all contract correspondence, customer contact Information sheets, contractual changes, status reports and other documents for all projects
- Work with Risk Management I Finance to coordinate contractual insurance requirements
- Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support Implementation
- Handle on-going issues and change order management
- Ensure contract close-out, extension or renewal
- Verify and complete warranty letters and prequalification requests
- Work with Office Manager to create process improvements in all areas not limited to one position
- Back up Payroll support for three divisions
- Divisional Accounts Payable.
Receptionist
Dublin Volkswagen
01.2013 - 01.2013
- Managed Dealer Trades
- Executed and maintained wholesale transactions
- Provided general administrative and clerical support
- Ensured knowledge of staff movements In and out of organization
- Screened and directed all incoming calls
- Greeted customers entering organization
- Monitored visitor access and maintain security awareness
- Received and sorted mail and deliveries
- Maintained appointment diary both manually and electronically
- Organized conference and meeting room bookings
- Coordinated meetings and organized catering.
Receptionist
Posh Salon
01.2012 - 01.2013
- Ensured a warm friendly welcome to clientele at all times
- Coordinated guests' consultations records with the stylist
- Ensured that all stylist receive their daily schedules
- Adhered to agreed reporting system on a timely basis
- In charge of all billing procedures and the correct reconciliation of funds at the reception desk and the close of every shift as well at the end of the day's work
- Managed daily opening procedures and check list per relevant area
- Scheduled reservations for guest and monitored availability of treatment and staff to ensure
- Assisted with administrative duties including receiving, purchasing and inventory reporting.
Office Manager
M. Boyd Construction
01.2008 - 01.2012
- Accounts Receivable
- Accounts Payable
- Reconciliation and maintenance of all bank accounts
- Weekly prepared/filed payroll reports (quarterly/year-end tax returns)
- Managed and maintained customer files
- Prepared all tax reports
- Developed reports and performed audit research to ensure accurate and timely payments to all vendors.
Education
General Ed -
Los Medanos
12.2012
Skills
- File Management
- Administrative Management
- File Organization
- Customer Relations
- Strong communication skills
- Time management skills
- Outgoing personality
- Team player
- Quick learner
- Passionate
References
References are available upon request.
Timeline
Administrative Executive
W.E. Lyons Construction Co
07.2020 - Current
HR Manager
W.E. Lyons Construction Co
07.2020 - Current
IT Manager
W.E. Lyons Construction Co
07.2020 - Current
Bid Coordinator
W.E. Lyons Construction Co
07.2020 - Current
Contract Administrator
W.E. Lyons Construction Co
07.2020 - Current
Craft Services Regional Supervisor/HR Manager
Swinerton Builders
01.2017 - Current
Administrative Manager/HR Manager
Coast Building Products, A TopBuild Company
01.2015 - 01.2017
Contract Administrator
Coast Building Products, A TopBuild Company
01.2013 - 01.2015
Receptionist
Dublin Volkswagen
01.2013 - 01.2013
Receptionist
Posh Salon
01.2012 - 01.2013
Office Manager
M. Boyd Construction
01.2008 - 01.2012
General Ed -
Los Medanos