Rebecca Briseno

• Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
• Assisted in processing returns and exchanges to uphold store policies.
• Utilized point-of-sale systems to execute transactions accurately and swiftly.
• Collaborated with team members to maintain product displays and inventory organization.

• Assisted customers in selecting beauty products to enhance their personal style and confidence.
• Demonstrated product application techniques to educate clients on usage and benefits.
• Maintained knowledge of current beauty trends and product lines to provide tailored recommendations.
• Collaborated with team members to create visually appealing displays that attract customer interest.
• Participated in training sessions to stay updated on new product launches and sales strategies for successful promotions.
• Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
• Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
• Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
• Enhanced client loyalty through consistent follow-up on their cosmetic needs and preferences.
• Maintained a clean, organized, and visually appealing counter space to create a welcoming environment for customers.
• Increased customer satisfaction by providing personalized beauty consultations and product recommendations.
• Maintained counter and display areas for cleanliness and organization.
• Followed up with customers to increase satisfaction with purchases and services.
• Processed payments, entering sales in register for prompt customer service.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.

Managed customer interactions as a sales associate in women's ready-to-wear clothing. Advanced to fine jewelry department leveraging a strong background in jewelry history. Elevated responsibilities to the cosmetics department for Lancôme beauty after successful tenure in handbags.

• Assisted customers with product selection and provided exceptional service.
• Managed inventory levels and organized merchandise displays for optimal presentation.
• Executed point-of-sale transactions accurately and efficiently to enhance customer experience.
• Resolved customer inquiries and complaints effectively, ensuring satisfaction and loyalty.
• Engaged customers through promotional activities, boosting awareness of sales events and new products.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

• Managed inventory levels to ensure optimal stock availability and minimize shrinkage.
• Organized merchandise on sales floor for enhanced visibility and customer accessibility.
• Collaborated with team members to implement efficient stocking procedures, improving overall workflow.
• Trained new staff on best practices for merchandise handling and store organization.
• Assisted in visual merchandising efforts to create appealing product displays that attract customers.
• Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
• Improved sales floor appearance through timely replenishment of products and regular maintenance.
• Accelerated the unloading process through organized handling of delivery trucks and effective teamwork.
• Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
• Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Maintained effective team member communication.
• Greeted customers and directed to requested products.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Safely and securely loaded items to prevent damage during transport.
• Moved cardboard, plastic ties, and other debris from unboxing to trash.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

• Delivered exceptional customer service, enhancing client relationships and fostering repeat business.
• Educated customers on fine jewelry features, ensuring informed purchasing decisions.
• Assisted in inventory management, maintaining organized displays and tracking stock levels efficiently.
• Collaborated with team members to execute promotional events, increasing store traffic and sales opportunities.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
• Informed customers of current store promotions to encourage additional sales purchases.
• Contributed to a positive work environment by fostering teamwork, open communication, and mutual respect among colleagues.
• Informed customers of upcoming promotions.
• Completed store opening and closing procedures as per company guidelines.
• Utilized bilingual skills to help other sales associates close sales with Language-speaking customers whenever needed.
• Maintained up-to-date records of client preferences, purchases, and contact information in the CRM system for effective follow-up and relationship management.
• Oversaw and processed payments made by credit and debit cards and cash and provided correct change if applicable.
• Enhanced customer satisfaction by providing personalized fine jewelry recommendations based on their needs and preferences.
• Educated customers on proper care and maintenance of fine jewelry pieces, extending the life of their investments.
• Performed cash, card, and check transactions to complete customer purchases.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Monitored stock levels and assisted in restocking shelves to prevent shortages.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Collaborated with team members to achieve sales targets and maintain store standards.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Collaborated with team members to achieve monthly sales targets.
• Coordinated sales promotions and events to drive store traffic and increase sales volume.
• Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Managed returns, exchanges and refunds in accordance with store policy.
• Built relationships with customers to encourage repeat business.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

• Assisted customers with product selection, enhancing overall shopping experience.
• Maintained knowledge of current promotions and sales to drive customer engagement.
• Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
• Developed strong customer relationships through personalized service, fostering loyalty and repeat business.
• Monitored stock levels and coordinated with inventory teams to ensure optimal product availability.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
• Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Listened to customer needs and desires to identify and recommend optimal products.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.