Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Rebecca Brown

Connellsville,PA

Summary

Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.

Overview

12
12
years of professional experience

Work History

District Assistant

Rural King
Connellsville, PA
01.2019 - Current
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Compiled weekly activity reports summarizing progress on initiatives implemented by the District Manager and District Loss Prevention
  • Communicated daily with the district mgmt teams and HR leads to keep tasks and assignments up to date meeting timelines and expectations given out by corporate.
  • Work closely with the Corporate office to ensure standard operating procedures were being followed and implemented.
  • Reviewed candidates for open job positions in the district, including interviewing, onboarding and training of new hires.
  • Direct correspondent between the district manager and the store managers to help answer questions and conduct follow up when needed.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Coordinated travel arrangements for district associates as needed.
  • Provided training sessions to new employees on policies and procedures relevant to their roles within the District.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Ensure company policies and procedures are being maintained while adhering to a level of integrity and ethics.
  • Support the District Manager and Corporate Partners with any additional tasks as needed.

Administrative Coordinator

Rural King
Connellsville, PA
02.2015 - Current
  • Work with the GM and other store managers on a daily basis to ensure corporate policies and guidelines are being followed
  • Recruit and review applications for new employees, conduct new hire orientations, and training
  • Enter in daily paperwork, count safe and cashier tills, make daily bank deposits
  • Keep a happy and upbeat work environment and be a confidant for associates to be able to speak with
  • Keep track of, and enter employee files to corporate standards as well as communicating new policies
  • Involved with making sure employees know about health coverage and other benefits of the company
  • Assist in employee terminations
  • Work closely with the corporate human resource associates
  • Scan paperwork for the state on a daily basis.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Organized and maintained filing systems for sensitive documents.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Ordered office supplies as needed to maintain adequate inventory levels.

Customer Service Manager/Office Assistant

Rural King
Connellsville, PA
06.2014 - 02.2015
  • Opening and closing procedures
  • Answer phone calls and assist all customers in a pleasant and timely manner
  • Run the customer service desk, including directing customers, looking up products and prices, checking inventory, cashouts, layaways, exchanges, and any other functions that are assigned
  • Train and assist cashiers on the registers
  • Work with other department managers to ensure all customers have an enjoyable experience
  • Assist the office manager with daily paperwork, counting the safe and tills, counting down cashiers at the end of shift, filing, employee hours, along with other tasks that are assigned.

Service Worker

Peanuts’s Pizza
Connellsville, PA
01.2012 - 01.2014
  • Opening and closing procedures, drawer counts, business setup
  • Answer phones, take orders, greet customers, prepare food, deliver orders, run the cash register, order inventory, make payouts
  • Maintain a safe and clean work environment
  • Train new employees.

Service Manager

Quaker Steak and Lube Restaurant
Charleston, WV
01.2010
  • Performed management duties including opening and closing the restaurant, drawer and safe balances, weekly management goals meetings, nightly reports sent to owners
  • Oversaw all activities pertaining to the front of the house, 45-55 employees
  • Interviewed and hired new employees, employee scheduling
  • Performed office functions, including data input for all new employees, answering phones, filing and inventory, worked with excel on daily basis
  • Maintained a friendly, fun, and safe work environment
  • Always made sure the guests left happy, talked to tables, handles customer complaints
  • ServeSafe certified.

Lottery Attendant/trainer

Maverick’s/Starz
Morgantown, WV
  • Performed opening and closing procedures
  • Daily cash payouts, balanced drawers and safes, made deposits, daily cleaning
  • Helped to train new employees
  • Served customers and performed daily customer relations.

Education

Bachelor’s Degree of Business and Communication -

West Virginia University

Skills

  • Meeting Support
  • Data Entry
  • File Management
  • Meeting Coordination
  • Verbal and Written Communication
  • Administrative Support
  • Operations Support
  • Positive and Professional
  • Data Confidentiality
  • File and Record Keeping
  • Computer Skills
  • Schedule and Calendar Management
  • Email Correspondence
  • Administrative Tasks
  • Microsoft Office Suite
  • Travel Arrangements

Accomplishments

While working as a manager, I continually helped achieve personal and team goals to boost business success and growth as well as ensuring day to day business was conducted on a level of complete satisfaction. I personally achieved my goals of customer service and satisfaction.

References

  • Matt Peters, 540-631-1740
  • Meredith McCutcheon, 724-699-8802
  • Bob Ridley, 724-355-3619

Timeline

District Assistant

Rural King
01.2019 - Current

Administrative Coordinator

Rural King
02.2015 - Current

Customer Service Manager/Office Assistant

Rural King
06.2014 - 02.2015

Service Worker

Peanuts’s Pizza
01.2012 - 01.2014

Service Manager

Quaker Steak and Lube Restaurant
01.2010

Lottery Attendant/trainer

Maverick’s/Starz

Bachelor’s Degree of Business and Communication -

West Virginia University

Similar Profiles

CREATE PROFILE
Rebecca Brown