Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Brown

Ingleside,IL

Summary

Proven achiever in sales and customer service, I excelled at Ray Chevrolet by expanding the client base through CRM management and relationship building. Skilled in Salesforce and adept at multitasking, my background also includes enhancing operational efficiency at Burger King, showcasing my ability to thrive in fast-paced environments. Experienced with handling customer/client inquiries and providing effective solutions. Utilizes strong communication skills to address concerns and ensure satisfaction. Track record of problem-solving and conflict resolution, contributing to overall positive experiences.

Overview

9
9
years of professional experience

Work History

Buisness Development Representative

Ray Chevrolet
10.2021 - 10.2024
  • Increased client base by identifying potential customers and initiating strategic outreach.
  • Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
  • Managed needs of more than 20 customers at once using strong prioritization and multitasking abilities.

Shift Lead Manager

Burger King
06.2017 - 10.2021
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.

Machoine Operator

Watlow
09.2015 - 11.2016
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Education

Certificate - Veterinary Assistant

College of Lake County
Grayslake, IL
04.2013

Skills

  • CRM Management
  • Cold-calling
  • Salesforce
  • Relationship Building
  • Project Management
  • Upselling techniques
  • Multitasking
  • Opening and closing procedures
  • Product Knowledge
  • Food safety and sanitation
  • Point of sale operation

Timeline

Buisness Development Representative

Ray Chevrolet
10.2021 - 10.2024

Shift Lead Manager

Burger King
06.2017 - 10.2021

Machoine Operator

Watlow
09.2015 - 11.2016

Certificate - Veterinary Assistant

College of Lake County

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Rebecca Brown