Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Websites
References
Timeline
Generic

Roger Opletal

Ingleside,IL

Summary

Dedicated professional with a versatile background in quality control and field operations. Known for strong leadership and effective communication skills, committed to ensuring compliance and enhancing team performance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Quaility Assurance

Ciservicesinc
Birdsboro, Pennsylvania
07.2024 - Current
  • Monitored quality control processes to ensure compliance with company standards.
  • Trained team members on quality assurance best practices and protocols.
  • Conducted regular audits to identify areas for improvement in production.
  • Collaborated with departments to resolve quality-related issues efficiently.
  • Documented inspection results and maintained accurate quality records.
  • Assisted in developing training materials for new quality assurance staff.
  • Facilitated communication between production teams and management regarding quality concerns.
  • Supervised a team of Quality Control Inspectors and Technicians.
  • Provided guidance to staff on best practices in quality assurance methods.
  • Ensured that corrective actions were taken when necessary.
  • Investigated customer complaints regarding product quality.
  • Conducted regular audits to ensure compliance with quality standards.

Field Supervisor

QualTek
Blue Bell, Pennsylvania
08.2023 - 07.2024
  • Supervised daily field operations for telecommunications projects.
  • Coordinated team schedules and assigned tasks to field technicians.
  • Monitored compliance with safety protocols during project execution.
  • Conducted site inspections to ensure quality and adherence to specifications.
  • Trained new employees on operational procedures and safety guidelines.
  • Communicated project updates effectively with clients and stakeholders.
  • Supervised, coordinated, or scheduled activities of field team workers.
  • Developed successful resolutions for issues that arose during field operations.
  • Assigned work to field employees, based on material or work requirements for specific jobs.
  • Trained workers in equipment operation, safety procedures and company policies.
  • Maintained positive vendor relationships and open lines of communication to enable resource availability.
  • Analyzed worker or production problems and recommended solutions for improving procedures or implementing motivational plans.
  • Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
  • Performed maintenance checks on vehicles used by field personnel.
  • Ordered or requisitioned supplies or materials.
  • Coordinated with vendors, suppliers in order to procure necessary supplies or services required for successful completion of assigned tasks, projects.
  • Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
  • Monitored project progress against established timelines and budgets.
  • Managed contractors working on site according to terms specified in contracts.
  • Ensured compliance with company policies and procedures as well as applicable laws and regulations.
  • Completed projects milestones on time by keeping team members on task and operating with efficiency.
  • Conferred with management, technical personnel or contractors to resolve problems or coordinate operations.

Education

High School Diploma -

Round Lake Senior High School
Round Lake, IL
06-1991

Skills

  • Quality control
  • Team supervision
  • Compliance auditing
  • Training development
  • Process improvement
  • Customer complaint resolution
  • Safety protocol adherence
  • Performance evaluation
  • Effective communication
  • Problem solving
  • Attention to detail
  • Vendor management
  • Operational efficiency
  • Active listening
  • Analytical and critical thinking
  • Dependable and responsible
  • [Equipment] operation
  • Organization
  • Problem resolution
  • Organizational skills
  • Communication
  • Friendly, positive attitude
  • Excellent communication
  • Training & Development
  • Leadership

Affiliations

  • I am the official Santa Clause for the town of Lake Villa, IL for the yearly Christmas parade, I also am the Sant for shop with a cop for Lake County Sherrif/Lake Villa police. I also do Santa visitis with the Round Lkae Fire Department to local families . Santa2you facebook page.
  • I have done catering with bbq under the name of Reven Reds BBQ, check out the page on facebook

Accomplishments

  • 2019 I was awarded the most improved office while working for DirectSatUSA as Manager for DirecTv Instalations, service and upgrades.

Certification

  • Osha 30 certified

Websites

References

References available upon request.

Timeline

Quaility Assurance

Ciservicesinc
07.2024 - Current

Field Supervisor

QualTek
08.2023 - 07.2024

High School Diploma -

Round Lake Senior High School

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