Rebecca Buresh
Chaska,MN
Summary
Experienced office administration professional with 30 years medical, surgical, and wellness center oversight. Seeking office administrator role to support medical offices, executives or teams. Excellent organizational, communication, and interpersonal skills. Proficient in records management, scheduling, and managing multiple competing priorities. Strives to find solutions and make an immediate impact. Confident, cooperative and dedicated professional.
Overview
22
22
years of professional experience
Work History
Senior Office Coordinator
Bashioum Cosmetic Surgery Center
Wayzata, MN
08.2002 - Current
- Managed clinic schedule
- Documented and maintained accurate and updated patient data
- Maintained office inventory
- Promptly followed up with patient inquiries via phone and email
- Ensured supportive, friendly and competent patient experience
- Provided administrative support for practice
- Oversaw quality assurance inline with American Association for Accreditation of Ambulatory Surgical Facilities
- Scheduled consultations, procedures, surgeries and follow-ups
- Received and processed payments
- Instructed new hires on administrative procecedures, protocols, and company policies
- Created and maintained filing systems, both paper and electronic
- Consistently received positive feedback from patients, for providing exceptional service, resulting in increased revenue
Education
Bachelor of Arts - Community Health
Saint Cloud State University
Saint Cloud, MN05-1989
Skills
- Proficient with Microsoft Office
- Administrative, clerical and organizational skills
- Attention to detail and process improvement
- Clear, effective communication
- Strategic schedule planning
- Quality assurance
- Employee onboarding
- Patient records management
- Customer Service
- Inventory coordination
- Patient relationship management
Timeline
Senior Office Coordinator
Bashioum Cosmetic Surgery Center
08.2002 - Current
Bachelor of Arts - Community Health
Saint Cloud State University
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