Rebecca Burr

• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
• Facilitated timely resolution of legal matters by preparing and organizing essential documents.
• Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
• Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.

• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

• Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
• Verified discrepancies and resolved clients' billing issues
• Posted customer payments by recording cash, checks, and credit card transactions.
• Provided exceptional customer service by addressing client inquiries promptly and professionally.
• Processed incoming payments in accordance with established financial policies.

• Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
• Coordinated new hire and termination processes to facilitate smooth operations.

• Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
• Ensured timely payments from clients through effective communication and proactive followups.
• Posted customer payments by recording cash, checks, and credit card transactions.
• Verified discrepancies and resolved clients' billing issues

• Ensured accuracy in all international shipments by staying up-to-date on customs regulations and properly completing required paperwork.
• Developed and maintained strong relationships with carriers, vendors, and suppliers to ensure seamless shipping operations.
• Increased customer satisfaction by ensuring timely and accurate delivery of shipments through close coordination with carriers.
• Enhanced productivity, training new team members on shipping procedures and administrative tasks.

• Provided exceptional customer service to both external clients and internal staff, addressing inquiries promptly and professionally.
• Developed effective time management skills by prioritizing tasks according to urgency and importance.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Maintained documentation on tests performed in lab.
• Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
• Maintained safe, tidy and organized laboratory environment for accurate test results.
• Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.

Managed a small office. Dispatched for truckers.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Kept bus interiors clean and tidy to provide comfortable passenger environments.
• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
• Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.