Rebecca Carbone
Naugatuck
Summary
Dynamic legal assistant with a proven track record at Fitzpatrick Santos Sousa Perugini, excelling in client communication and legal document preparation. Enhanced client satisfaction through effective scheduling and task prioritization, ensuring timely updates and efficient case management. Recognized for maintaining confidentiality while streamlining office operations and improving overall service quality.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Fitzpatrick Santos Sousa Perugini
08.2024 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Catering Coordinator
Crystal Room Fine Catering
08.2021 - 08.2024
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
Education
Naugatuck High School
06.2021
Skills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Calendar management
- Legal document preparation
- Client communication
- Task prioritization
- Customer service
- Appointment scheduling
- Workload management
Languages
Portuguese
Native or Bilingual
Timeline
Legal Assistant
Fitzpatrick Santos Sousa Perugini
08.2024 - Current
Catering Coordinator
Crystal Room Fine Catering
08.2021 - 08.2024
Naugatuck High School
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