Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
References
Timeline
Generic

Rebecca Carlson

Eagan,MN

Summary

Committed Personal Care Assistant skilled in supervising and assisting clients with meal preparation and daily activities to promote independence. Caring and compassionate with proven history of positive client feedback. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Proactive Personal Care Assistant with skill for building client rapport through tact and compassionate communication. Well-organized deli clerk skilled at providing customers with accurate and quick service. Offering 2 years of experience in customer service, preparing [Type] food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data entry position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

LifeWorks
05.2023 - Current
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
  • Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
  • Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
  • Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.
  • Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
  • Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
  • Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
  • Fostered open communication between all parties involved in a client''s care plan, resulting in cohesive team efforts and improved client outcomes.
  • Empowered clients by providing education on self-care strategies and encouraging them to take an active role in their own health management.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with daily living activities, running errands, and household chores.
  • Remained alert to problems or health issues of clients and competently responded.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Silver Leader Brand Partner

Young Living Essential Oils With Rebecca
06.2022 - Current
  • Developed and executed strategic plans for business growth, resulting in increased revenue and market share.
  • Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Improved customer loyalty by implementing personalized rewards programs and providing exceptional service experiences.
  • Established social media presence by creating compelling content that resonated with target audiences while increasing followership numbers significantly.
  • Trained sales team members on product knowledge allowing them to effectively communicate benefits of our offerings to potential clients.
  • This has been a self employment position its my own business within a company in direct sales.
  • Help new clients become members

Personal Care Assistant

Home Sweet Home Healthcare
11.2020 - 05.2023
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
  • Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
  • Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
  • Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
  • Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
  • Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
  • Fostered open communication between all parties involved in a client''s care plan, resulting in cohesive team efforts and improved client outcomes.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Cafe Team Member

Target
03.2015 - 12.2015
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming cafe environment.
  • Boosted sales through suggestive selling and promoting seasonal menu items.
  • Prepared high-quality food and beverages, ensuring consistent taste and presentation.
  • Collaborated with team members to maintain efficient daily operations and exceed sales goals.
  • Managed cash register transactions, accurately handling cash and card payments from customers.
  • Utilized strong multitasking skills to manage multiple orders simultaneously while maintaining attention to detail.
  • Developed loyal customer base through friendly interactions and genuine interest in their preferences.

Deli Clerk

Cub Foods
11.2009 - 01.2010
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
  • Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
  • Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
  • Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Learned other teammates' work tasks to train as backup.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Accurately operated cash register to process customer payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Observed customer purchases in line and differentiated between standard portions.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Backed up servers by setting up trays and completing some food deliveries.

Education

High School Diploma -

MINNESOTA VIRTUAL ONLINE HIGH SCHOOL
Minneapolis, MN
06.2008

Skills

  • Housekeeping
  • Medication Management
  • Compassionate Patient Care
  • Care Plan Implementation
  • Behavior Redirection
  • Client Relationship Management
  • Nutrition Planning
  • Household Tasks
  • Meal Planning
  • Personal Hygiene Assistance
  • Light Housekeeping
  • Emotional Support
  • Behavior Management
  • Cash Handling
  • Cooking
  • Beverage Preparation
  • Food Running
  • Food Preparation
  • Equipment Operation
  • Product Rotation
  • Product Recommendations
  • Register Operations
  • Menu Memorization
  • Ordering Procedures
  • Proper Food Handling
  • Inventory Checks
  • Customer Service
  • Platter and Tray Preparation
  • Inventory Control
  • Equipment Use
  • Heavy Lifting
  • Food Safety Knowledge
  • Product Displays and Showcases
  • Performance Improvement
  • Inventory Rotation
  • Food Safety Compliance
  • Pricing and Shelf Labeling
  • Equipment Monitoring
  • Sanitation Practices
  • Data Entry
  • Product Sampling
  • Food Preparations

Accomplishments

I reached silver leader brand partner within 10 months of joining Young Living Essential oils. Which means I made 10k in sales in 1 month and grew a team for myself.

Affiliations

  • I have my kids in online school through Minnesota connections academy so I am great with computers and internet. My kids are independent during school. My oldest son is in national junior honor society so we do stuff for the communities remotely since he is only turning 12. In my free time I love to spend with my family.

Certification

PCA certified

certified election judge

Languages

English

References

References available upon request.

Timeline

Personal Care Assistant

LifeWorks
05.2023 - Current

Silver Leader Brand Partner

Young Living Essential Oils With Rebecca
06.2022 - Current

Personal Care Assistant

Home Sweet Home Healthcare
11.2020 - 05.2023

Cafe Team Member

Target
03.2015 - 12.2015

Deli Clerk

Cub Foods
11.2009 - 01.2010

High School Diploma -

MINNESOTA VIRTUAL ONLINE HIGH SCHOOL

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Rebecca Carlson